Contact Center Specialist

About the RoleAs a Contact Center Operations Specialist at Tebra, you will play a critical role in ensuring optimal service levels and efficiency in our contact centers. Your primary focus will be on monitoring and analyzing real-time metrics, including call volume, agent adherence, and service level targets.You will proactively respond to fluctuations in...

Swarovski is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Support Specialist. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries via...

Expert Contact Center Solutions Architect NeededTTEC is seeking an expert Contact Center Solutions Architect to provide design, deployment and delivery support of our Cisco UCCE Contact Center services and Webex CCE solutions.This is an excellent career opportunity for someone with prior voice and data engineering experience who wants to develop and grow...

Are you ready to take your customer service career to the next level? As a Junior Call Center Specialist at British American Tobacco, you'll play a critical role in delivering exceptional customer experiences to our retail partners.This role is perfect for individuals who thrive in fast-paced environments, enjoy resolving complex issues, and are passionate...

About This RoleWe are looking for a skilled Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our clients through inbound calls handling.The ideal candidate will have 1 year of experience in inbound call handling, a High School Diploma, and excellent English...

**Job Description**Nomadux is seeking a skilled Senior Operations Manager to join our team.This role involves overseeing the activities of a large team in our rapidly expanding contact center operation.Key responsibilities include:Motivating and directing a multi-skilled team.Achieving company targets and objectives.Developing, implementing, and monitoring...

Company Description- _Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

At British American Tobacco, we are committed to creating a better tomorrow. This drives our people and passion for innovation.We are seeking a talented Finance Contact Center Agent to join our team in Heredia, Costa Rica.Job SummaryThis role is part of GBS Finance and is responsible for taking calls from retailers contracted with Reynolds and their sales...

**Innovative Solutions**Bosch Service Solutions delivers cutting-edge Business Process Outsourcing for complex business processes and services.We utilize the latest technology and the Internet of Things to develop innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Our global presence spans 27 locations, where our team...

Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

**About This Role**This position is ideal for a highly organized and detail-focused individual who enjoys working in a fast-paced contact center environment. The WFM Real Time Analyst/Duty Monitor will be responsible for analyzing data, developing reports, and communicating insights to inform business decisions.Key ResponsibilitiesAnalyzing productivity...

**BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT****SENIORITY LEVEL**:Entry Level**FUNCTION**: Finance**LOCATION**:Heredia, Costa Rica**ROLE POSITIONING AND OBJECTIVES**This role is part of GBS Finance.The role is responsible for taking calls from retailers contracted with Reynolds and their sales representatives.Resolve inquiries about...

ACERCA DE LA VACANTEFunciones del PuestoAtender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.Verificación pagos...

British American Tobacco is committed to creating a better tomorrow, and we're looking for talented individuals to join our team!This role offers an exciting opportunity to work in a dynamic and innovative environment, where you'll have the chance to make a real impact on our customers' lives.**As a Junior Call Center Specialist, You Will:**Work closely with...

About Experian's MissionAt Experian, we're committed to empowering businesses and individuals to make informed decisions. Our mission is to provide innovative solutions that drive growth, improve customer experiences, and promote financial health.Job DescriptionJob Title:Workforce ManagerAbout The RoleWe're seeking a strategic Workforce Manager to lead our...

About the RoleHewlett Packard is seeking an experienced Department Head to join our Contact Center team. As a key member of our organization, you will be responsible for leading a team of lower-level supervisors and highly-skilled non-exempt employees in a single functional area.The ideal candidate will have a strong background in people management, with the...

Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...

We are seeking a skilled Call Center Specialist to join our team at Bosch Service Solutions. As a Call Center Specialist, you will be responsible for providing exceptional customer service to BMW Roadside Assistance customers.Key Responsibilities:Answer incoming calls and follow program guidelines and call center standards.Use Dealer Speed to check VIN and...

**Our Story**Bosch Group is a leading global supplier of Business Process Outsourcing for complex business processes and services. We utilize the latest technology and the Internet of Things to develop innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.We have a large team of associates at various locations who support...