Data Center Monitoring Expert
hace 2 semanas
**Job Title:** Data Center Monitoring Expert
**Job Summary:**
We are seeking a highly skilled Data Center Monitoring Expert to join our team. As a key member of our operations group, you will be responsible for ensuring the smooth operation of our 24x7 production systems and processes.
You will work closely with DevOps, SysOps, software development, customer support, and business analysts to maintain production control and resolve any system issues that may arise.
Main Responsibilities:
- Act as primary technical contact during shift for system monitoring, triage, and coordination of systems issues.
- Troubleshoot and resolve server issues.
- Perform daily and routine checklists including file transmission, report generation, connectivity checks, file manipulation, and job validation.
- Diagnose and resolve data provider issues as needed.
- Track open issues and report to customer support, development, and/or clients until resolution is obtained.
- Maintain processes, scripts, encryption keys, credentials, and other key information used in file transmission processes.
- Work with development to modify and/or create new scripts and processes as needed.
- Create and maintain documentation about data provider connectivity, scripts, schedules, and contact information.
- Periodically cover shifts for other team members.
- Perform system maintenance tasks such as service restarts and server patching.
- Ensure new production/feature rollouts are coordinated through Production Control, including any documentation and checklists required.
Requirements:
- At least 3 years' experience in computer operations or a related field.
- Experience with Windows Server operating systems.
- Desired experience with Linux administration.
- General knowledge of TCP/IP networks and experience troubleshooting connectivity issues.
- Knowledge or experience with various tools like Dynatrace, SolarWind, ServiceNow, Jira, SysDIG, VSphere, MSMQ.
- General experience with server virtualization.
- Experience in computer operations.
- Strong attention to detail with routine tasks and checklists is essential.
- General knowledge of healthcare eligibility and claims data is a plus.
- Excellent verbal and written communication skills.
Benefits:
Our company offers a competitive benefits package including medical, life, and dental insurance, an international share save plan, flexible work arrangements, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, referral program, and more.
-
Data Center Support Expert
hace 16 horas
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoWe are looking for a Network Support Specialist to join our team at Kyndryl. The primary responsibility of this role is to provide technical support for Kyndryl's network infrastructure.This involves monitoring and troubleshooting network and Juniper issues in a 24x7 network or data center operations environment.The ideal candidate will have strong technical...
-
AML Monitoring and Reporting Expert
hace 16 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoAML Monitoring and Reporting ExpertCiti is seeking an experienced AML Monitoring and Reporting Expert to join our Compliance and Control team. This intermediate-level position is responsible for AML monitoring, governance, oversight, and regulatory reporting activities.Key Responsibilities- Perform in-depth data analysis, data-mining, and report generation...
-
System Monitoring Expert
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Job Summary**Auxis is seeking an experienced System Monitoring Expert to join our team. The ideal candidate will have a solid understanding of infrastructure technical environments and processes, with a focus on ensuring maximum device service availability and performance.As a System Monitoring Expert at Auxis, you will be responsible for monitoring all...
-
Data Center Network Engineer
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is a global information services company that empowers consumers and clients to manage data with confidence. We help individuals take financial control, businesses make smarter decisions, lenders lend more responsibly, and organizations prevent identity fraud and crime.We have a Global Operations Center team responsible for monitoring and supporting...
-
Data Center Network Support
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...
-
Data Center Server Support
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...
-
Monitoring Tools Expert
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoJob OverviewHewlett Packard Enterprise is a leader in the technology industry, dedicated to creating innovative solutions that help our customers succeed.We are seeking a skilled Monitoring Tools Expert to join our team. This role will involve designing and implementing monitoring tools to ensure the smooth operation of our systems.Key...
-
Experian Data Center Server Support Technician
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsExperian is the world's leading global information services company. We empower consumers and our clients to manage their data with confidence. Our goal is to create a thriving, inclusive, and diverse team where people love their work and love working together.Job DescriptionThe Data Center Server Support is a member of a multi-disciplined Global...
-
Data Center Engineer
hace 1 semana
San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completoData Center Engineer Job DescriptionWe are seeking an experienced Data Center Engineer to join our Infrastructure Services team. As a key member of our team, you will be responsible for designing and implementing data center solutions for our customers.Key Responsibilities:Design and implement data center architecturesCollaborate with cross-functional teams...
-
Data Center Network Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian, a global leader in information services, is seeking an experienced Data Center Network Engineer to join our team. The successful candidate will be responsible for providing 24/7 monitoring and support of our technology platforms, products, and services.The ideal candidate will have a strong background in network troubleshooting, incident...
-
Call Center Expert
hace 2 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo**Overview**Bosch Group is a leading global supplier of Business Process Outsourcing for complex business processes and services.We develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.We support national and international customers in more than 35 languages.**Job Description**The Call Center...
-
Data Center Technician
hace 2 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoSgf Global is seeking a highly skilled Data Center Technician to join our team. As a key member of our technical staff, you will be responsible for maintaining and troubleshooting our Xeon Server Hardware platforms located in our Data Center and Artificial Intelligence Laboratory.This role requires strong technical skills, attention to detail, and excellent...
-
Data Center Operations Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Global Services Business A tiempo completoJob DescriptionWe are seeking a highly skilled Data Center Engineer to join our Global Services Business team. As a key member of our infrastructure group, you will be responsible for ensuring the smooth operation of our data center facilities.
-
Network Operations Center Specialist
hace 24 horas
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoThe role of a Network Operations Center Specialist at Kyndryl involves managing and maintaining the company's network data center environment. This includes overseeing Juniper's network infrastructure technologies through best-of-class processes.Key responsibilities include coordinating communication and outage management for all network technology issues...
-
Data Center Delivery Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Key Responsibilities**- Develop comprehensive capacity plans to meet accelerated customer demands driven by AI in this new age of scale and complexity.- Collaborate with cross-functional teams to develop and implement scalable solutions tailored to the unique needs of data center and infrastructure engineering teams.- Identify and mitigate obstacles...
-
Juniper Network Infrastructure Engineer
hace 20 horas
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoKyndryl seeks a skilled Data Center Support Expert to join its team. As a key member of the Network Operations Center, this individual will be responsible for managing and maintaining the company's network data center environment.This role involves configuring, administering, and monitoring Junos-powered devices, including routers, switches, and security...
-
Master and Reference Data Domain Expert
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoWe are seeking an experienced Master and Reference Data Domain Expert to join our team at Citi.The role involves providing expertise on master and reference data management across the organization. This includes developing and maintaining data standards, ensuring data quality, and promoting data sharing and reuse.The successful candidate will have a deep...
-
AML Monitoring Expert
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoRequired Skills and QualificationsMinimum 1 year of experience related to AML monitoring and governance responsibilitiesStrong analytical and problem-solving skills, with the ability to make effective decisions in a complex environmentExcellent communication and interpersonal skills, with the ability to work effectively with stakeholders and Senior...
-
Data Center Operations Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking an experienced Infrastructure Project Manager to support and manage key infrastructure projects. The ideal candidate will have a strong background in data center operations and IT service delivery.Main ResponsibilitiesTransition to Managed ServicesCompany Divestitures and MergersIT AssessmentsServer Upgrade and Migration to the...
-
Data Management Expert
hace 3 días
San Francisco, Heredia, Costa Rica Grupo Preseleccion Ely S.A. A tiempo completoAs a Data Management Expert at Grupo Preseleccion Ely S.A., you will be responsible for ensuring the accuracy and integrity of our data. You will work closely with our sales, finance, and operations teams to identify data issues and implement solutions.Key Responsibilities:Identify and troubleshoot data issuesImplement data quality control processesDevelop...