Accounts Payable Supervisor

hace 4 semanas


San Francisco, Heredia, Costa Rica Baxter A tiempo completo
About Baxter

Baxter is a global leader in the development and manufacture of medical products and therapies. Our mission is to improve patient outcomes and enhance the quality of life for people around the world.

Job Title

Supervisor, Americas Invoice Processing AP

Job Summary

We are seeking an experienced Accounts Payable Supervisor to join our team in Americas Invoice Processing AP. The successful candidate will be responsible for supervising a team of invoice processors, ensuring the timely and accurate processing of invoices, and driving a culture of service excellence.

Main Responsibilities
  • Supervise invoice entry, debit and credit memos to ensure invoices are recorded accurately and processed in a timely manner
  • Perform data entry/keying into payable systems as needed
  • Assist team with VAT and invoice coding to ensure correct GL accounts and VAT taxes are appropriately accounted for
  • Maintain a high-performing team, ensuring staff receive training based on their needs and abilities
  • Work with the team to ensure daily processing quotas are met or exceeded and quality is maintained
  • Provide staff coaching and reviews, and approve employee performance evaluations for completeness/fairness
  • Review and resolve invoice processing exceptions and escalations
  • Plan and organize team meetings to ensure customer service expectations are met or exceeded
  • Provide leadership to invoice processors to ensure completeness and accuracy
  • Work in partnership with in-country personnel to address and resolve issues as they surface and enforce agreed channel strategies
  • Work in partnership with Customer Services to ensure Invoice Processing workload is effectively distributed across the two functions
  • Ensure record retention, tracking, and reporting for tax purposes in accordance with policy
  • Identify and present solutions for continuous process improvement
  • Review and propose changes to Accounts Payable policies and procedures as dictated by market and company changes and/or industry changes and/or changes in personnel, department practices, and systems
  • Support the transition of additional countries into the Shared Service Center
  • Provide input into performance metrics
Requirements
  • Bachelor's degree in public accounting, finance, or business administration
  • +5 years' work experience in related fields with a minimum of two years' functional Accounts Payable Team Leadership experience
  • English Advanced level B2
  • Expert in the Invoice Processing functional area and proficient in the end-to-end Accounts Payable process
  • Understanding of Accounts Payable best practices
  • Excellent customer service skills
  • Ability to plan, assign, and direct work; ensuring strict deadlines are met
  • Ability to speak fluent English
  • Ability to read and comprehend English language
  • Experience with presentations
  • Knowledge of AP technology is desirable
  • Language skills as specified
  • Working knowledge of general accounting practices is desirable


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