Purchasing Operations Associate
hace 2 meses
Overview
GEP Worldwide is a dynamic and innovative team dedicated to excellence in procurement. We fully commit ourselves to our clients' success, fostering strong collaborative partnerships that yield exceptional value consistently. Our clientele includes prominent global leaders with extensive international operations, Fortune 500 and Global 2000 companies, as well as leading governmental and public institutions.
We provide practical and impactful services and software that empower procurement leaders to enhance their influence on business operations, strategic initiatives, and financial outcomes. This is just a glimpse of our mission to cultivate a remarkable organization, enjoy the journey, and make a significant impact. At GEP, we celebrate individuality and respect talent. Our focus is on authenticity and effectiveness. GEP is a place where innovative ideas and exceptional individuals are acknowledged, results are paramount, and dedication and effort drive success. We are a learning organization, actively seeking individuals who can help us evolve, grow, and continuously improve.
Are you ready to join us?
GEP is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, gender, disability status, or any other characteristics protected by law. We are dedicated to building and valuing a diverse global workforce.
Responsibilities
- Procurement Tasks: Review purchase requisitions and generate purchase orders in accordance with standard operating procedures. Process purchase orders that are not transacted electronically. Verify the availability of requested items in the catalog. Update Vendor Master Records and manage new vendor setups in the system. Coordinate and track shipping dates with suppliers. Generate purchase orders from approved requisitions and escalate high-value items not covered by contracts to senior buyers for resolution.
- Customer Service: Address incoming requests via phone or email and provide resolutions according to standard operating procedures. Assess whether requests can be resolved internally or require external team support. Manage ticket triage within the ticketing system and update the system per SOP. Follow up with necessary stakeholders or team members regarding open requests. Direct complex tickets to senior customer support team members for resolution.
Qualifications
- Education: High school diploma, 2-year Associate Degree in a related field, or equivalent experience.
- Experience: 0-1 year of prior experience in procurement.
- Language Skills: Fluency in both Spanish and English is required; proficiency in Portuguese is a plus.
Additional Skills
- Familiarity with P2P tools and end-user functionality, as well as ERP/P2P systems such as SAP or Oracle (preferred).
- Comprehensive understanding of purchase-to-pay processes.
- Compliance with all organizational procurement policies and procedures.
- Team-oriented, highly motivated, positive attitude, and adaptability. Excellent communication skills with stakeholders and suppliers.
- Strong problem-solving abilities.
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