People Services Representative
hace 4 días
Moody's is seeking a highly skilled People Services Representative to join our People Connect Team. In this role, you will provide seamless support to employees across all areas of the employee lifecycle.
Key responsibilities include:
- Leveraging knowledgebase to provide consistent and attentive customer service
- Receiving and resolving inbound inquiries via multiple channels
- Providing guidance to employees on basic inquiries
- Tracking all cases through ServiceNow in a timely and thoughtful manner
- Escalating cases after reviewing against team guidelines, if further assistance is determined
The ideal candidate will possess excellent communication skills, problem-solving abilities, and a passion for building effective HR processes. A bachelor's degree or equivalent and 1-2 years of experience in Human Resources, Customer Service, or a related field are required.
Benefits of this role include:
- A dynamic and inclusive work environment
- Opportunities for growth and development
- A competitive salary and benefits package
- A chance to make a meaningful impact on employee experience
-
Financial Services Representative
hace 3 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoJob DescriptionWe are looking for a detail-oriented Financial Services Representative to join our team. As a Financial Services Representative, you will be responsible for assisting in the resolution of Orders Release for Daily Hold Reports.You will also assist the Credit Management team/supervisor in the distribution of tasks related to Reviews of Extended...
-
Global Consumer Services Representative
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleThis Global Consumer Services Representative position plays a critical role in delivering exceptional customer experiences at Experian.Responsibilities:Resolve consumer inquiries and complaints via phone, ensuring a high level of satisfaction and loyalty.Investigate and analyze consumer disputes, applying a fair and impartial approach to...
-
Global People Services Associate
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout Our TeamExperian's team values diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... We take our people's agenda very seriously.This role is instrumental in driving HR operational excellence and supporting people services and analytics initiatives.Key...
-
Technical Client Services Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HubDepartment: Customer ServiceSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that...
-
Technical Client Services Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full TimeShift: Night Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share...
-
Technical Client Services Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...
-
Call Center Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Client Services, Inc. -Cr A tiempo completo**Training** schedule is 7am-4pm Monday through Friday.The paid training is for two weeks.After training the schedule will vary between 7am-10:00pm for a total of 35 hours a week.**Responsibilities**As an Account Representative, you will be representing many of the Top Banks and financial services companies in the Nation.Learning how to generate direct...
-
Consumer Services Representative
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsAt Experian, we believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work.Job DescriptionWe are looking for a skilled Consumer Services Representative to join our team. In this role, you will be...
-
People Services
hace 4 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoMission-driven professionals who want to power Moody's growth with exceptional talent developed through impactful insights, processes, and experiences in an inclusive community where people want to come and stay should consider this role.The Americas Hub Associate will serve as the initial owner and resolution provider for basic employee inquiries raised...
-
Sr. People Consultant
hace 2 semanas
San Francisco, Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...
-
Customer Service Representative
hace 7 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAt British American Tobacco, we are committed to crafting A Better Tomorrow. Our purpose drives our people and passion for innovation.This is what makes us a global leader in the industry. With over 53,000 employees across more than 180 markets, we offer a diverse and dynamic work environment.We are seeking a Customer Service Representative to join our team....
-
People Connect Lead
hace 3 semanas
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions.**The Department / Team**The People Team's mission is to power Moody's growth with exceptional talent developed through impactful insights, processes, and experiences in an inclusive community where people want to come and stay.**The Role**:The People...
-
Business Development Representative
hace 3 días
San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completoAt Te Connectivity, our Customer Service Teams play a crucial role in interacting with customers and company representatives to handle various pre-sales or post-sales service functions. They take and process transactions via phone, internet, and correspondence from customers and representatives, responding to inquiries about our products or services.Key...
-
Customer Service Representative
hace 7 días
San Francisco, Heredia, Costa Rica Pertec Global Services A tiempo completoCompany Overview:Pertec Global Services is committed to delivering exceptional customer experiences through our innovative approach to customer service.Job Summary:We are seeking a talented Customer Service Representative to join our team on our 10PM to 5AM shift. In this role, you will be responsible for responding to customer inquiries, resolving issues,...
-
Client Technical Services Representative Mixed Shift
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description Job description The Technical Client Services Representative will provide outstanding client software support and respond to routine and emergency support calls from clients and support staff.Responsibilities: Training sched: 8am-5pm Troubleshoot product and technical issues.Determine severity and scope analysis of issues, inquiries and...
-
Client Services Director
hace 7 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob DescriptionThis is a unique opportunity to join the Straumann Group as a Customer Service Supervisor. In this role, you will be responsible for managing a team of customer service representatives, developing their skills, and driving customer satisfaction.Main ResponsibilitiesSupervise and train customer service representatives to ensure they meet...
-
Technical Client Services Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleAt Experian, we're committed to simplifying healthcare for all. As a Client Services Representative, you'll play a vital role in providing exceptional software support and building strong relationships with our clients.We're seeking an individual with a passion for delivering outstanding customer service and technical expertise. In this role,...
-
Customer Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica Movate A tiempo completoThe Customer Service Representative plays a vital role in creating an effortless customer experience at Movate. This position is responsible for providing quality and professional customer service that consistently meets or exceeds expectations.The representative will interact with multiple customers daily, answering questions about products, orders, and...
-
Avp-People Business Partner
hace 4 semanas
San Francisco, Heredia, Costa Rica Moody'S A tiempo completo**The Role / Responsibilities**:The Global People Business Partner (PBP), Assistant Vice President is responsible for helping to support the design and implementation of the talent strategy for assigned business units.The role will be based in Costa Rica.The PBP will support Moody's local but will also support other groups in MIS under the guidance of the...
-
Accounting Services Representative
hace 7 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleCiti seeks a Senior Operational Accountant to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our financial processes.Responsibilities:Meet productivity goals, SLA's and expected response times in a timely manner.Escalate issues to management when necessary.Provide training to...