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Accounting Services Representative
hace 2 semanas
About the Role
Citi seeks a Senior Operational Accountant to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our financial processes.
Responsibilities:
- Meet productivity goals, SLA's and expected response times in a timely manner.
- Escalate issues to management when necessary.
- Provide training to new agents when required.
- Maintain excellent communication skills with customers and colleagues.
- Contribute to a positive work environment through teamwork and collaboration.
Requirements:
- Fluent in Spanish, English, and Portuguese.
- Bachelor's degree in finance, accounting or related field preferred.
- Operational experience in shared services environment desirable.
- Strong analytical and problem-solving skills.
- Able to work independently and as part of a team.
What We Offer
- Opportunity to work for a leading global financial institution.
- Competitive compensation package.
- Comprehensive benefits program.
- Ongoing training and development opportunities.
