Senior UX Strategist

hace 19 horas


San José, San José, Costa Rica Webhelp A tiempo completo

**Company Overview:**
Centrix Catalyst is a cutting-edge experience design and engineering team dedicated to reimagining customer experiences through innovative strategies, top talent, and technology. We combine human-centered design with powerful data and robust tech to drive CX transformation at scale.

**Salary & Benefits:**
We offer a competitive salary range of $100,000 - $130,000 per annum, depending on experience and qualifications. Additionally, our comprehensive benefits package includes medical insurance, 401(k) matching, and generous paid time off.

**Job Description:**
We are seeking an experienced Senior UX Designer/Researcher (hybrid) to join our full-time team as a full-time employee. The successful candidate will be responsible for:
- Conducting user research to understand partner expectations and defining problems from the end-user perspective
- Creating journey maps of current and to-be user experiences
- Designing high-level user flows that depict the proposed journey of end users through the app
- Developing low-to-mid-fidelity design concepts to validate design solutions with representative end users
- Performing usability testing, including creating research plans, recruiting participants, executing testing sessions, synthesizing findings, and providing usability readouts with recommended design changes based on partner feedback

**Location & Language Requirements:**
The ideal candidate will be based in Colombia, Bogota, and require proficiency in English language skills.



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