UX Design Strategist for Global Brands

hace 4 días


San José, San José, Costa Rica Critical Mass A tiempo completo
Critical Mass is Seeking a UX Design Strategist

We are looking for a skilled User Experience (UX) Design Lead to guide our team in delivering exceptional user experiences in UX projects. The successful candidate will be responsible for aligning the team with business goals and user needs, developing innovative UX strategies, planning projects, conducting research, defining information architecture, and ensuring quality assurance on solution proposals.

**Job Location:** We have remote opportunities available, but preference is given to candidates based in Costa Rica or willing to relocate.

**Key Responsibilities:

  • Work closely with clients, business partners, industry experts, and the development team to achieve business objectives.
  • Carry out user research and design-thinking exercises, including user testing, A/B testing, shadowing, interviews, data analysis, and heuristic analysis.
  • Develop innovative UX strategies that exceed client expectations and drive business growth.
  • Design complex information structure hierarchies based on UX strategy.
  • Sketch out and propose solutions that meet client needs.
  • Prepare handoff for the development team.
  • Help build team culture and define design quality standards.
  • Create and optimize UX design execution processes.
  • Guide and teach the design team regarding UX tasks.
  • Develop design estimates and provide quality assurance on deliverables.

**Requirements:

  • Advanced English proficiency (C1+ reading, writing, and conversation).
  • 6+ years of experience in UX agencies, digital agencies, design agencies, and/or startups.
  • Experience leading projects and teams on UX/UI for international clients and global brands.
  • A strong UX portfolio including pieces for international clients.
  • Experience in at least 3 different industries.
  • Advanced understanding of visual design.
  • Proficiency in design and prototyping tools, including Figma, Miro, Sketch, and Adobe XD.
  • Understanding of digital marketing and business strategy concepts.

**Salary:** $80,000 - $110,000 per year, depending on experience and qualifications.


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