Debt Recovery Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Re:Sources Global A tiempo completo

Job Description

">

We are seeking a skilled Collections Analyst to join our team at Re:Sources Global. This is an exciting opportunity for a motivated individual to utilize their expertise in credit and collections to drive business growth and improve customer relationships.

About the Role

The successful candidate will be responsible for collecting past due client invoices, preparing weekly reports on collection status, and ensuring an optimal customer experience. They will also be expected to minimize Days Sales Outstanding (DSO), account balances over 90 days past due, and increase the percentage of current accounts.

Key Responsibilities

  • Reconcile accounts to ensure accurate credit and payment information
  • Analyze historical data to understand billing schemes and negotiate with clients to collect receivables
  • Design and monitor special payment plans for past-due clients
  • Provide regular reporting and analysis to the Collections Manager
  • Partner with the Supervisor to outline strategies for debt repayment and work closely with brands and account management teams to resolve collection issues
  • Maintain familiarity with company policies, procedures, and systems supporting collections functions
  • Collaborate with other divisions and departments to improve bad debt/accounts receivable collection, fraud management, and credit screening
  • Document collection status, including promises to pay and customer payment issues
  • Monitor and document customers who become severely delinquent and notify management of any bad debt or uncollectable balances
  • Prepare and present ad-hoc reporting as needed
  • Promote strong relationships between the collections team and internal teams such as billing, brand account finance, and account management

Requirements

To be considered for this role, you will need:

  • Bachelor's Degree in Finance, Accounting, or Business
  • At least 3 years of experience in SSC or similar collections positions
  • Intermediate Excel skills
  • Advanced English language proficiency (B2+ level)

What We Offer

We offer a competitive compensation package and opportunities for professional growth and development.



  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    We are seeking an Accounts Recovery Specialist to join our team at Bill Gosling Outsourcing in Heredia, Costa Rica. As an Accounts Recovery Specialist, you will be responsible for reviewing account status and information thoroughly, finding the best solution for customers where applicable, and taking necessary follow-up actions until customer issues are...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    The Equifax team is seeking a highly skilled Senior Recovery Specialist to join our operations. In this role, you will be responsible for analyzing delinquent customer issues and developing effective solutions to resolve these issues in a timely manner.Key Responsibilities:Reduce delinquency rates for assigned accounts by following up with customers on past...

  • Business Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    About Moody'sMoody's is a global leader in the credit risk management industry, empowering organizations to make better decisions.We are seeking a skilled Business Analyst - Debt Markets Specialist to join our Ratings Desk Services team. As a key member of our team, you will work closely with various departments across Moody's, analyzing bank loan data, and...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    OverviewWe are seeking a highly skilled Senior Accounts Recovery Specialist to join our team at Equifax. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about resolving non-payment and dispute matters.

  • Debt Recovery Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    As a key member of our collections team at Equifax, you will be responsible for managing collection efforts for assigned portfolios of accounts. This involves conducting detailed research, queries, reconciliation, and analysis required to resolve all non-payment of account disputes.We are seeking an experienced Collections Analyst who can process payments...

  • Debt Recovery Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **About Us**At Equifax, we empower individuals to reach their full potential. Our mission is to provide innovative solutions that drive business growth and improve lives.As a senior collections analyst, you will play a vital role in driving our success by managing collection efforts for assigned portfolios of accounts. Your expertise will help resolve...


  • San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Financial Recovery Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for managing customer interactions and follow-ups to ensure timely payment receipt.Key ResponsibilitiesManage daily worklists, following established...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job DescriptionAs a Portfolio Recovery Specialist at Equifax, you will be responsible for managing collection efforts for assigned portfolios of accounts.Main Responsibilities:Conduct thorough research, queries, reconciliation, and analysis to resolve non-payment and account disputes.Resolve disputes, review refunds, and process account adjustments in a...


  • San Francisco, Heredia, Costa Rica People Working Corp A tiempo completo

    We are seeking a Revenue Recovery Specialist at People Working Corp in Flores, Costa Rica. This is an excellent opportunity for individuals interested in working in customer service and sales to develop their skills and advance their careers.About the RoleThe Revenue Recovery Specialist will be responsible for pursuing additional payment on open appeals...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Company OverviewAt Equifax, we empower individuals to achieve their true potential by providing innovative solutions and opportunities for growth. Our collaborative work environment fosters a culture of excellence, where talented professionals like you can thrive and make a meaningful impact.


  • San Francisco, Heredia, Costa Rica People Working Corp A tiempo completo

    Company OverviewPeople Working Corp is a leading consulting and outsourcing company specializing in customer services.About the JobWe are seeking an experienced Revenue Recovery Specialist to join our team. As a key member of our team, you will be responsible for investigating and resolving revenue discrepancies, credit balances, and returned payments.The...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    About the Role:">As a senior business recovery specialist at Equifax, you will be responsible for managing collection efforts for assigned portfolios of accounts, conducting detailed research and analysis to resolve nonpayment or account disputes. Your expertise in resolving complex issues will help customers resolve their outstanding balances...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewCiti is seeking a highly skilled Disaster Recovery Sr Analyst to join our team. This role plays a critical part in ensuring the resilience of our operations and business continuity.About the RoleThis is a full-time position, offering an estimated annual salary of $120,000-$180,000 based on qualifications and location. As a Disaster Recovery Sr...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Unlock Your Potential at Equifax">At Equifax, we empower our employees to achieve their true potential by charting new paths, developing new skills, and collaborating with bright minds. If you're looking for a challenging role that offers meaningful impact, we want to hear from you.">About the Role">We're seeking a skilled Lead Account Recovery Specialist to...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi, a leading global bank, is seeking an experienced Business Continuity and Recovery Specialist to support its Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM).About the Role:This is a critical role that involves producing requirements documentation, data analysis, and Excel modeling skills to support...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Job OverviewBritish American Tobacco is a global organization that is committed to our Purpose of crafting A Better Tomorrow. This is what drives our people and our passion for innovation.We are looking for a skilled Finance Operations Specialist to join our team in the Brazil region. As a key member of our finance operations team, you will be responsible...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job DescriptionExperian, a leading global information services company, is seeking a highly motivated Cybersecurity Threat Response Specialist to join our Global Security team at our Costa Rica facility.As a member of Experian's Global Security Office (EGSO) / Global Cyber Incident Response Team (GCIRT), this individual will respond, contain, escalate,...


  • San Francisco, Heredia, Costa Rica Nttdata A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Enterprise Storage Specialist to join our team in Costa Rica. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining high-performance storage solutions.About the RoleDesign and configure SAN and NAS solutions to meet business needsMonitor storage...


  • San Francisco, Heredia, Costa Rica 360Training A tiempo completo

    As a Database Systems Specialist at 360Training, you will play a critical role in ensuring the smooth operation and security of our databases.Salary: We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience.Job Description:We are seeking an experienced Database Administrator to join our team. In this role, you will be...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Role OverviewWe are seeking a highly skilled Fraud Prevention Analyst to join our team. This role is responsible for preventing fraud and ensuring the integrity of our financial operations.About the RoleThis is a key position in our Business-to-Consumer Fraud team, reporting directly to the Fraud Prevention Manager. The ideal candidate will have strong...