Debt Recovery Specialist
hace 1 semana
**About Us**
At Equifax, we empower individuals to reach their full potential. Our mission is to provide innovative solutions that drive business growth and improve lives.
As a senior collections analyst, you will play a vital role in driving our success by managing collection efforts for assigned portfolios of accounts. Your expertise will help resolve non-payment disputes, process payments from customers, and produce account status reports for management review.
Key Responsibilities:
- Manage collection efforts for assigned portfolios of accounts
- Conduct detailed research, queries, reconciliation, and analysis required to resolve all non-payment or account disputes
- Resolve dispute matters, review refunds, and process account adjustments
- Produce account status reports for management review
- Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner
- Monitor and maintain assigned accounts, customer calls, and small balance write-offs
Requirements:
- 3 to 5 years of experience working in Collections B2B
- 90% knowledge of Excel skills
- English proficiency (B2/C1)
What Sets You Apart:
- Salesforce - Oracle experienced
- University student or graduate; preferably in business administration, finances, accounting, or related fields
- Experience in the migration process
- Cares and watches over the group's objectives and results
- Be a mentor to other collectors
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Salary:** $65,000 - $85,000 per annum, depending on experience
Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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