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We are seeking a highly skilled Fraud Prevention Analyst to join our team. This role is responsible for preventing fraud and ensuring the integrity of our financial operations.
About the RoleThis is a key position in our Business-to-Consumer Fraud team, reporting directly to the Fraud Prevention Manager. The ideal candidate will have strong analytical skills, excellent communication abilities, and a keen eye for detail.
Key Responsibilities- Subject Matter Expert of US and Canada Stores, including tools and processes.
- Recognize fraud trends and prevent them from affecting the operation.
- Solve customer needs that appear daily as a first point of contact for escalations and support for the team.
- Communicate with customers to identify fraudulent behaviors.
- Serve in all business partner's needs. Actively serve on internal projects.
- Take measured risks.
- Follow daily strategy and processes.
- Provide weekend support.
- Mastery of English language 90%.
- Strong written and verbal communication skills.
- Great analytical skill.
- Capable of reporting; graphing and analyzing in Excel and Power Point.
- Intermediate - Advanced Excel skills (knowledge test will be applied).
- Self-starter and quality driven.
- Interest on accomplishing goals and exceeding expectations.
- Capable of developing talent and sharing leadership.
- Minimum of 2-year experience in Transnational Company.
- Previous fraud prevention experience is required.
- Knowledge in Chargebacks and Payment Fraud is desirable.
- University degree in Business Administration or Finance is a plus.
The estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience.
BenefitsHewlett Packard offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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