Technical Support Manager Lead
hace 3 días
**About the Role**
As a key member of our global team, you will be responsible for leading a remote technical support delivery team. This challenging role requires a client-first mindset, with excellent organizational, communication, and presentation skills.
We are looking for an experienced people manager with a strong track record in developing team skills and careers. The ideal candidate will have a minimum of 2 years of previous people management experience in a technical support role, with experience in crisis management and client interaction.
The successful candidate will be able to assess skills requirements, execute training plans, and drive innovation within the team. They will also be responsible for collaborating with other support teams, driving engagement, and influencing best practices across the organization.
This is a fantastic opportunity to develop your skills and career while making a real impact on our customers' success.
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