Customer Relations Specialist

hace 7 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

About Us: At Moody's, we strive to empower organizations to make better decisions. Our team of experts provides unparalleled insights and solutions to drive business success.

Job Summary:

We are seeking a highly motivated Customer Relations Specialist to join our team. In this role, you will serve as the primary point of contact for clients, providing exceptional support and ensuring seamless interactions.

Key Responsibilities:

  • Develop strong relationships with clients and internal stakeholders
  • Identify and address client concerns, resolving issues promptly
  • Proactively seek opportunities to upsell and cross-sell Moody's products
  • Stay up-to-date on industry trends and developments

Requirements:

To excel in this role, you must have:

  • Excellent communication and interpersonal skills
  • Experience in a customer-facing role (preferably in a similar industry)
  • Proficiency in Microsoft Office and other relevant software
  • A bachelor's degree or equivalent experience

What We Offer:

Moodys provides a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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