Workforce Development Specialist

hace 1 semana


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo
Job Description

We are seeking a highly skilled Employee Relations Specialist to join our team at Moody's. The Employee Relations Specialist will serve as a key member of the Employee Relations team, responsible for providing guidance and support to managers and employees on various employee relations matters. This includes developing and implementing policies, procedures, and guidelines related to performance management, discipline, grievances, and complaints.

Key Responsibilities

The key responsibilities of this role include:
  • Draft and review complex or non-standard severance agreements and appendices, liaising with Legal and key stakeholders directly.
  • Provide advice and expertise to management and HR Business Partners on performance management, disciplinary, grievance, and informal investigatory matters.
  • Develop and implement employee relations policies, procedures, and guidelines, working with HR Policies and Compliance function, including discipline, grievances, and complaints.
  • Ensure consistent execution of performance management, disciplinary, grievance, and investigatory matters by monitoring and reviewing formal documentation requirements and strategies for responding to ER inquiries.


Requirements

To be successful in this role, you will need:
  • A Bachelor's degree required; MBA or Master's degree or equivalent preferred.
  • Progressively responsible HR-related experience.
  • Ability to resolve conflicts and diffuse employee-related issues, concerns, situations.
  • Ability to quickly evaluate alternatives and decide on a plan of action.
  • Understand and know how to work in a matrixed model - both corporate, functional, and geographic.
  • Experience with dispersed workforce.
  • Strong business acumen and analytical skills.
  • Strategic/critical thinker with business acumen.
  • Solid project management background and experience with HR technologies.
  • Excellent facilitation, public speaking, interpersonal, and communication skills.


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