Representantive, Sales Order

hace 4 semanas


San José, Costa Rica Herbalife A tiempo completo

Descripción:
Responsable de la Atención al Distribuidores y Clientes Preferentes.
Canaliza solicitudes de variada naturaleza como reclamos, consultas, solicitudes formales de procesos internos, realización de pedidos, el encargado deberá dar respuesta a toda la variedad de inquietudes presentada por los Distribuidores y Clientes Preferentes respecto al negocio Herbalife y a su calidad de distribuidores

Calificaciones:
Habilidades y Competencias:

- Profesional en Administración, Mercadeo y Publicidad, Idiomas y/o afines
- Manejo de inglés intermedio
- Manejo de paquete Office: Intermedio/ Avanzado

Idiomas:

- Español / Inglés intermedio

**Responsabilidades**:
1.
Contestar consultas de diversa naturaleza relacionadas con el plan de marketing de la compañía, pagos, volúmenes, calificaciones, etc.
2.
Recibir y procesar consultas y reclamos relativos a procesos internos tales como, transferencias de ID, renuncias, cambios de patrocinador, divorcios, entrega de reconocimientos, corrección de datos, asignación de claves, etc.
Recibir y dar seguimiento a las consultas de procesos tales como: transferencia de ID, cambio de patrocinador, cambio de domicilio, divorcios, inclusión de cónyuge, inclusión de pareja de vida, remoción de cónyuge y pareja de vida, renuncia simple de DS, confirmar que la información enviada se encuentre correcta y enviarla a GBS por medio de correo electrónico, para que sea procesada.
4.
Seguimientos de reclamos en general, pedidos con problemas, fallas de servicio, mermas, reemisión de cheques de pagos mal emitidos, etc.
5.
Apoyo a otros departamentos de la compañía en campañas de marketing y promociones, revisión de comunicados, eventos, seguimiento de reclamos y cualquier otra consulta de distribuidores relativas al negocio Herbalife.
6.
Realizar campañas de llamadas, de acuerdo con promociones y eventos vigentes, ya sean locales o regionales, las cuales se asignan en HCM, buscando que se cumplan con las metas establecidas regionalmente.
8.
Asistencia a distribuidores y clientes preferentes en sitios de Internet de la compañía, BizWorks, información de productos, fichas técnicas, creación de perfiles, etc.
9.
Traducción de documentación interna, informes, campañas, comunicaciones, etc.
10.
Participación de procesos de registro en Eventos Corporativos, staff de apoyo en las áreas que se considere necesario.
11.
Tester: gestionar y aplicar pruebas de sistemas (lanzamientos, actualizaciones, correcciones, proyectos, UATs) relacionadas al departamento de Member Services.
12.
Gestionar el envío de SMS informativos a los Distribuidores y Clientes Preferentes, sobre diversos temas (procesamiento de ganancias, envíos de pedidos, promociones, eventos, requerimientos, etc.)
por medio de la plataforma vigente.
13.
Brindar atención de manera presencial a distribuidores y clientes preferentes a través del procesamiento y cobro de órdenes (utilización de herramienta QMS), adicionalmente el correspondiente cierre diario de caja, con el fin de reportar las ventas del día al Departamento de Finanzas (cobro de por medio de efectivo y datafonos)

14.
Gestión de WhatsApp: Procesar los pagos de órdenes, por medio de la verificación de transferencias y/o depósitos bancarios, con el fin de darle curso a las órdenes, gestionar el pago y registro correspondiente.
15.
Brindar soporte al equipo de Central Telefónica, en caso de ser requerido el apoyo, atención de llamadas de Distribuidores y Clientes Preferentes, buscando que su cumplan los níveles de atención y servicio establecidos.
16.
Evaluar diariamente las transacciones de ventas procesadas en el área (transferencias electrónicas, depósitos bancarios, tarjetas de crédito, cobros en efectivo) a través de reportes del sistema Oracle, con el fin de validar que los pagos coinciden con las ventas realizadas y garantizar que los reportes están correctos y remitirlos al equipo de GBS.
17.
Participación en procesos de auditoria, suministrando la información que sea requerida, tales como cierres de cajas, contratos, respaldo de entrega de efectivo, etc.
18.
Solicitar al transportista de valores el material para el envasado de remesas de efectivo, con el fin de efectuar el proceso de traslado y depósito del efectivo, de acuerdo con las normas de seguridad.
19.
Gestionar diversos procesos requeridos por el área de Member Services, tales como: Asignación de Leads (clientes potenciales), envió de Awards y control de inventario, soporte a envío de premios de promociones, gestión de tickets por medio de la herramienta HCM, etc.


  • Sales Order Admin I

    hace 2 semanas


    San José, Costa Rica Emerson A tiempo completo

    **Duties and Responsibilities** **Fast Lane Quotations**: - Review customer specifications: Verify model numbers, offers alternative solution if what is required cannot be met. - Verify Recal - RMA orders information is accurate and complete. **Calibration Order Entry**: - Maintain updated customer information in Emerson business systems and other...

  • Order Management Analyst

    hace 3 semanas


    San José, San José, Costa Rica Cohesity A tiempo completo

    Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.At Cohesity, we're a group of builders and go-getters who are committed to...


  • San José, Costa Rica Trane Technologies A tiempo completo

    At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we...


  • San José, San José, Costa Rica Cohesity A tiempo completo

    Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value.As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud.At Cohesity, we're a group of builders and go-getters who are committed to...


  • San José, San José, Costa Rica Emerson A tiempo completo

    The Order Management Specialist I for Emerson Automations Solution Latin America is focused on the accurate and timely processing of customer purchase orders and order related activities and requests.The Order Management Specialist I will administrate orders to ensure timely and accurate execution, this includes proactive communication with the customers and...


  • San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Deal Desk/Order Management Specialist to support the sales teams throughout the sales cycle.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to...


  • San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**: - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring...


  • San José, Costa Rica Emerson A tiempo completo

    **Responsibilities - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it -ensuring our...


  • San José, Costa Rica Emerson A tiempo completo

    Responsibilities - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**Receive, review and process customer purchase orders and accurately upload, enter, and book therelated order in business systemsUsing the established standards, check that all information supplied by the customer is correct andcomplete to ensure the customer receives the product they need and at the time they need it- ensuring our ability...


  • San José, Costa Rica Emerson A tiempo completo

    Responsibilities- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our...


  • San José, Costa Rica Emerson A tiempo completo

    As an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests. You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...

  • Sales Associate

    hace 1 semana


    San José, Costa Rica 360training A tiempo completo

    360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program. **Sales Associate** We are looking for a Sales Associate to join our sales team. This position will...

  • Order Entry Analyst

    hace 2 semanas


    San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**: - Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems - Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - Collect...


  • San José, Costa Rica Emerson A tiempo completo

    As an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests.You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...

  • Sales Associate

    hace 6 días


    San José, San José, Costa Rica 360Training A tiempo completo

    360training offers a compelling compensation package that ties to performance and impact.We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program.**Sales Associate**We are looking for a Sales Associate to join our sales team.This position will be...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Job Summary**: Are you a salesperson who enjoys daily interactions with an established client base? Tech Data is looking for Inside Account Representatives and Sales Supervisors who can deliver results and provide exceptional customer service to our partners. Also, we are looking for Sales Supervisors who can manages assigned sales territories and...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Job Summary**: Are you a salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for Inside Account Representatives and Sales Supervisors who can deliver results and provide exceptional customer service to our partners. Also, we are looking for Sales Supervisors who can manages assigned sales territories and...

  • Order Manager I

    hace 3 semanas


    San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**: - Order Entry and Booking: o Receive and review customer purchase orders. Using the Global Clean Order Standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it. - Upload, enter and book order in Emerson business systems -...


  • San José, Costa Rica Arxada A tiempo completo

    Order Management SpecialistArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate...