Inside Account Manager I

hace 2 semanas

Alajuela, Alajuela, Costa Rica Td Synnex A tiempo completo

**Essential Duties & Responsibilities Required**:

- Working from partner lists and/or database, makes outbound follow-up calls to existing partners to qualify leads and sell products and service contracts.
- Closes a medium volume of sales orders.
- Sales are medium complexity and the sales rep performs a consultative and educational role for the partners.
- Emphasizes features and benefits of represented products/services.
- Provide accurate quotes, and ensure correct credit terms and vendor information is in database.
- Meets or exceeds all quotas and activity objectives in assigned territory.
- Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale.
- Provides high quality service to partners and prospects by assessing partners requirements, ensuring prompt response in providing product information and product pricing.
- Actively profiles all partners and use effective telephone selling skills to promote client products, service programs and systems.
- Builds the partner/prospect database by profiling and capturing relevant partner and product information.
- Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of partner satisfaction.
- Actively participates in assigned sales training, lectures, presentations and meetings.
- Makes 50-100 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes.
- Performs other additional duties as assigned.
- Promote and educate Partners on products, services, and sales/marketing initiatives to gain awareness in overall solutions to market
- Manage Registered and Authorized Channel partners incoming requests.
- 957 Partners Signed in Americas region in this bucket
- Liaison to international distribution, field ops, SA for needs and processing POs, communication on credit checks, signing of in-country partners.
- Handle partner concerns and questions from Rise Program communications
- Deliver presentations around Rise program and standard product deck provided as requested.
- Assist in KPI tracking with partners and Channel Managers for Quarterly Check-ins

**Knowledge, Skills, and/or Abilities Required**:

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to build solid, effective working relationships with others.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to listen attentively and foster two-way dialogue.
- Able to maintain a positive attitude in the face of criticism, rejection, or failure.
- Able to provide courteous, timely service when addressing questions and concerns.
- Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.
Minimum Educational/Experience Requirements:

- High school diploma/GED plus the established minimum requirements for the position.
- Language: 100% proficiency in English & Spanish
- Requires 2+ years of outbound telesales experience, technology experience preferred.
- Call center or telesales experience using consultative selling skills preferred.
Additional Education/Previous Experience Recommendations:

- College Degree in Business or Marketing preferred.
- Demonstrate commitment to task in a highly competitive sales environment.
- Ability to overcome technical and business objections of prospective customers.
- Possess solid business sense and the ability to profile likely business and technology decision makers.
- Professional and polished communication skills both verbal and written.
- Possess strong organizational skills and the ability to excel in a fast-paced environment.
**Cultural Competency Requirements:
- Within Tech Data diversity is one of our fundamental shared values.
We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
**Join our team to connect the world with the power of technology

  • Inside Account Rep

    hace 2 días

    Alajuela, Alajuela, Costa Rica Td Synnex A tiempo completo

    **Job Purpose**:If you are a sales person who enjoys daily interactions with an established client base, TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners.In the Inside Account Representative role you work with specific, identified accounts.You will work with your...

  • Account Manager I

    hace 2 días

    Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo

    ¿Es usted un experto en la fabricación de alimentos, bebidas o productos lácteos y en el saneamiento de plantas con la capacidad de obtener resultados para una de las 500 empresas más importantes del mundo?Únase al equipo líder del sector de **Alimentación y Bebidas de Ecolab como Account Manager I**.Estamos aumentando la seguridad alimentaria y la...

  • Inside Sales Team Manager

    hace 7 días

    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Summary**:The position of **Inside Sales Team Manager **will be required to build and maintain multiple high-performing inside sales teams that are able to meet and exceed the assigned yearly forecast.Will have direct leadership responsibility to review and approve work results conducted by the workgroup.Will supervise professional and support level...

  • Inside Sales Representative

    hace 1 semana

    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Envision your future at 3M**3M is seeking an Inside sales representative for our Sales Operations department.This position will be located in Belen, Heredia as part of our Global Service Center in Costa Rica.**Job summary**The person hired for the position of Inside Sales Representative will be responsible for growing and developing an assigned sales...

  • Customer Success Account Manager

    hace 3 días

    Alajuela, Alajuela, Costa Rica Smartsheet A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Success Account Manager to join our team. In this role, you will be responsible for managing a portfolio of enterprise-level customers, ensuring their successful adoption and ongoing engagement with our product.Your key responsibilities will include:Performing initial onboarding of new accounts,...

  • Account Manager Farmer

    hace 4 semanas

    Alajuela, Alajuela, Costa Rica Softwareone A tiempo completo

    Job Function: Sales The role:We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves.This is the basis of our diversity, equity, inclusion, and belonging initiatives.We are thrilled to announce an opportunity to join our team as:**Account Manager****Farmer**Full-timeYour functions within the role...

  • Sales and Account Growth Manager

    hace 2 semanas

    Alajuela, Alajuela, Costa Rica Softwareone A tiempo completo

    Company OverviewSoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our mission is to empower businesses and organizations to achieve their goals through digital transformation.With a global presence and a talented team of professionals, we deliver world-class customer satisfaction and...

  • Account Receivables Operations Director

    hace 2 días

    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    About SolventumWe are a company that enables better, smarter, safer healthcare to improve lives. At Solventum, we pioneer game-changing innovations at the intersection of health, material and data science.Your RoleAs an Inpatient Facilities Account Receivables Manager, you will be responsible for leading an account receivables team of more than 70 employees,...

  • Dental Inside Sales Representative

    hace 5 días

    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Envision your future at 3M3M is seeking an Inside Sales Representative for our Oral Care Solutions Division.This position will be located in Belen, Heredia as part of our Global Service Center in Costa Rica.Job Summary- Initiates actions toward unresolved issues.When necessary, the supervisor is consulted for assistance in problem areas.-...

  • Food Service and Hospitality Account Manager

    hace 2 semanas

    Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo

    As a Food Service and Hospitality Account Manager with Ecolab's Institutional division, you will play a critical role in helping our customers achieve their goals by providing customized cleaning and sanitizing solutions. Our division provides a comprehensive program of solutions to meet the specific needs of our customers, from restaurants and hotels to...

  • Technical Account Manager

    hace 2 días

    Alajuela, Alajuela, Costa Rica Sentinelone A tiempo completo

    About Our MissionSentinelOne is driving innovation in the cybersecurity industry with our XDR platform, which automatically prevents, detects, and responds to threats in real-time. Our goal is to provide next-generation technology solutions that empower our clients to achieve their goals. We're seeking a skilled Technical Account Manager to join our Customer...

  • Hotel Operations Manager

    hace 6 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Company OverviewMarriott International, Inc. is a leading global lodging company with a portfolio of 30 hotel brands and over 7,000 properties in more than 131 countries.Job DescriptionWe are seeking an experienced Hotel Operations Manager to join our team at the Fairfield by Marriott San Jose Airport Alajuela location.This role will be responsible for...

  • Customer Support Specialist I-

    hace 18 horas

    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...

  • Senior EHS Manager in Operations

    hace 2 días

    Alajuela, Alajuela, Costa Rica Philips A tiempo completo

    About UsWe are a leading health technology company operating globally with a multinational workforce of approximately 77,000 employees. Our sales and services reach over 100 countries worldwide, making us a significant player in the industry. We pride ourselves on delivering innovative customer-first health technology solutions that improve the health and...

  • Strategic Customer Partnership Manager

    hace 7 días

    Alajuela, Alajuela, Costa Rica Microsoft A tiempo completo

    About the RoleWe are seeking an accomplished professional to take on a leadership position in our account team. As a strategic partnership manager, you will be responsible for creating and maintaining relationships with key customer stakeholders, aligning their objectives with Microsoft's offerings and driving solution health.

  • Logistics Account Manager

    hace 2 semanas

    Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Company OverviewAt United Parcel Service, we strive to provide a rewarding culture where talented teams help individuals grow and succeed. Our organization is committed to leading the way in logistics and customer service.Job DescriptionThis position plays a critical role in supporting customer accounts across all tiers. The successful candidate will analyze...

  • Financial Operations Manager

    hace 3 días

    Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job OverviewJLL supports the Whole You, personally and professionally.We are seeking a highly skilled Senior Finance Manager to oversee all financial planning & reporting functions for a client account (Amazon's Global Real Estate & Facilities) for the AMER region.This is a key role where you will serve as a key contact for client finance personnel, leading...

  • Facilities Service Manager

    hace 2 semanas

    Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job OverviewJLL is a leading professional services and investment management firm specializing in real estate. As a Facilities Service Manager, you will play a critical role in ensuring the smooth operation of our facilities by managing facility principal supplier partner relationships and workflow using Corrigo CMMS platform.About the RoleYou will be...

  • Field Service Manager I

    hace 4 semanas

    Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo

    Additional Job DescriptionEcolab is looking for a **Field Service Manager I - FRS** to join our Global Food Retail division, which delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, and partners with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.In...

  • Field Service Manager I

    hace 4 semanas

    Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo

    Ecolab is looking for a **Field Service Manager I - FRS** to join our Global Food Retail division, which delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, and partners with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.In this position you will be...