Facilities Service Manager

hace 5 días


Alajuela, Alajuela, Costa Rica Jll A tiempo completo

Job Overview

JLL is a leading professional services and investment management firm specializing in real estate. As a Facilities Service Manager, you will play a critical role in ensuring the smooth operation of our facilities by managing facility principal supplier partner relationships and workflow using Corrigo CMMS platform.

About the Role

You will be responsible for:

  • Managing facility and program managed agent supplier partner and landlord relationships and workflow using Corrigo and the client payment system.
  • Interface with supplier partners, landlords and facilities management team to ensure timely response and satisfaction with facility services.
  • Utilize various reports and dashboards to identify SLA defects in work order completion and payment processing, triage defects and complete steps (or work with others to complete) to achieve on time vendor payments in Corrigo and client payment system.
  • Proactively inform PO owners of PO threshold limits at 70% of the PO total value and recommend line reassignments or change orders as necessary.

Requirements

To be successful in this role, you will need:

  • Associate's degree in facilities management, building, business or other related field; Bachelor's degree preferred.
  • 2+ years' experience with Facility or Property Administration.
  • Superior customer service skills and orientation.
  • Ability to maintain professionalism at all times under stressful situations.
  • Ability to plan and manage work under time constraints.
  • Ability to multitask and work without direct supervision.


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