Partner Sales Advocate
hace 23 horas
**the gig**
You provide an exceptional service experience
You are on the front line, processing and facilitating quote requests from sales partners (internal sales teams, customers, sales agents).
You liaise between our Pricing, Orders and Sales teams and verify customer order requirements, cleanse order-related data, and prepare it for upload into the internal quoting system.
You are adept at developing and maintaining strong working relationships with internal cross-functional teams and external customers as you realize its critical to your success.
**what you'll do**
- Manage relationships with internal and external customers to make their lives easier
- Provide remarkable support to our sales team so they can focus on selling
- Delight internal and external customers with unbelievably considerate care and attention to detail
- Develop and maintain your knowledge of Nitel products and services
- Cheerfully respond to customer inquiries and sales agent requests for quotes (RFQs) using our sales quoting system
- Generate, edit, update, refresh and distribute quotes to sales teams, customers, and agents
- Monitor quote turnaround time commitments on RFQs to ensure timely delivery to customers and utilize the escalation process, when appropriate
- Validate information received from sales, agents, and customers prior to uploading into quoting tool
- Investigate and respond to internal order inquiries
- Establish, maintain and updates files, database entries, and other working documents
- Perform customer-facing backup duties for sales personnel, when needed
- Make magic
**what you'll bring to succeed**
- Bachelor's Degree or equivalent work experience
- Minimum of 2-3 years in a fast-paced sales support or customer service role or office work experience with customers, performing independent research, problem-solving, data entry, partnering with teams, using effective interpersonal /communication skills
- Telecom industry experience would be great, but it's not required
- General computer and typing skills
- Proficiency in MS Office (Outlook, Word, PowerPoint); Internet savviness
- Advanced proficiency with Excel
- Proficiency with databases and the ability to learn complex systems (e.g., quoting and orders systems)
- Ability to actively listen, comprehend a myriad of things, and be detail-oriented with transactional work
- Sound numerical skills and excellent data entry skills
- Ability to learn quickly and multi-task; plate-juggling is in your DNA
- Ability to provide amazing support to a team
- Ability to make sense out of chaos and a love of working well under pressure
- Effective critical thinking skills and the ability to navigate through any situation
- Cheerful outlook and eagerness to take on additional responsibilities
- Awesome sauce
**what we believe**
- Put Customers First
- Think Like an Owner
- Win as a Team
- Act with Integrity
- Be Better Every Day
-
Head Of Partner Marketing
hace 23 horas
San José, Costa Rica Canonical - Jobs A tiempo completo**What is Canonical**Canonical is the global open source solutions provider and the publisher of Ubuntu.Since 2004 Canonical has led the way in providing free open source software solutions has created, putting innovation in the hands of everyone.Our portfolio of solutions are designed to support enterprises to innovate from the data centre to the edge;...
-
Partner Success Specialist
hace 23 horas
San José, Costa Rica Uber A tiempo completo**About the Role**:The Partner Success Specialist role is a phenomenal opportunity to demonstrate your relationship and portfolio leadership skills for the territory!This role focuses on post-sales of Medium-to-Big Sized Business, deepening the relationship with our restaurant partners to increase retention as well as driving business growth, with mutually...
-
Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Oracle A tiempo completoAbout the RoleWe are seeking a highly motivated Technical Support Specialist to join our team as a customer advocate. In this role, you will be responsible for delivering exceptional post-sales support and solutions to our customers while serving as their primary point of contact.Key Responsibilities:Resolve post-sales non-technical customer inquiries via...
-
Sales Success Partner
hace 5 días
San José, San José, Costa Rica Ace Homes Tn Llc A tiempo completoWe are a dynamic team at Ace Homes TN LLC and we're looking for someone who shares our passion for delivering exceptional results. As a Phone Sales Representative, you will be the face of our company, interacting with potential clients and guiding them through the sales process.**What We Offer**:A competitive compensation package that includes salary and...
-
Enterprise Software Solutions Specialist
hace 4 días
San José, San José, Costa Rica Splunk A tiempo completoSplunk is committed to building a safer and more resilient digital world. Our unified security and observability platform helps leading enterprises keep their systems secure and reliable.As a highly motivated individual, you will join our dynamic Sales Engineering team as an advocate for the Channel. Your primary responsibilities will include keeping account...
-
Partner Operations Specialist
hace 24 horas
San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan,...
-
Partner Engagement Manager
hace 5 días
San José, Costa Rica Temenos A tiempo completo**ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together. We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We...
-
Global Partner Marketing Director
hace 2 días
San José, San José, Costa Rica Canonical - Jobs A tiempo completoCompany Overview:Canonical, a leading global open source solutions provider and publisher of Ubuntu, seeks an experienced Partner Marketing Lead to drive the company's strategic partnerships. With a strong presence in over 39 countries and 10 offices worldwide, Canonical offers a collaborative work environment where employees are valued for their unique...
-
Technical Support Specialist
hace 1 día
San José, San José, Costa Rica Emerson A tiempo completo**Company Overview**Emerson is a leading company in the industry, committed to delivering exceptional customer service and support.**Job Summary**We are seeking a highly skilled Technical Support Specialist - Customer Advocate to join our team. This individual will serve as a single point of contact for customer inquiries, providing timely and effective...
-
Partner Operations Specialist
hace 23 horas
San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan,...
-
Maintenance Renewal Sales Representative
hace 6 días
San José, Costa Rica Micro Focus A tiempo completo**_ About us: _** Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today - s rapidly evolving marketplace....
-
Maintenance Renewal Sales Representative
hace 23 horas
San José, Costa Rica Micro Focus A tiempo completo**_About us: _****_ About the role:_**Develops and nurtures a strategic/mutually beneficial relationship with the partner or with a targeted set of resellers, distributors, Systems Integrators (SIs) and/or Independent Software Vendors (ISVs) and their ecosystem partners to drive additional revenue with joint sales efforts.Coordinates all company activities...
-
Hr Partner
hace 23 horas
San José, Costa Rica Gensler A tiempo completo**Your Role**As a HR Borderless Partner, you will be the day to day point of contact for the Borderless team in matters related to HR and Onboarding.The role will collaborate and communicate significantly with multiple stakeholders including the Borderless Studio Director, Borderless Coordinator and internal/external clients.You like to collaborate and...
-
Latam Corporate Account Technical Unit Sales And
hace 23 horas
San José, Costa Rica Microsoft A tiempo completoRegional Corporate ATU Lead or Senior Sales Manager.(Coporate Accounts-LATAM)Resonsible to Manage the ATU (Sales Managers) and Account Excecutives communities in Latin America, we are looking for an individual with experience as ATU lead, seasson sales manager or sales ecxecutive.This regional lead will be resposible to orchestrate the ATU (Sales Managers)...
-
Maintenance Renewal Sales Representative
hace 23 horas
San José, Costa Rica Micro Focus A tiempo completo**_About us: _**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace._That's...
-
Partner Success Account Manager
hace 6 días
San José, Costa Rica Microsoft Corporation A tiempo completoDo you want to be part of an organization that is dedicated to helping Microsoft Partners grow their business and thrive within the partner ecosystem? Is supporting a diverse set of partners as they evolve their businesses with focus on Microsoft Cloud technologies something that interests you? Are your passions aligned with being part of a high performing...
-
Client Partner
hace 1 día
San José, Costa Rica Entravision Communications Corporation A tiempo completo**Client Partner - Meta CR II** **RedMas Cisneros CostaRica** | **Full Time** **Objectives** The Client Partner for Entravision on behalf of Meta, is a strategic and enthusiastic sales and business development consultant. Client Partners are solution-drivers who put our customers at the core of everything we do. This team transforms the way businesses...
-
Partner Technical Advisor
hace 5 horas
San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Channel Sales Executive
hace 23 horas
San José, Costa Rica Microsoft A tiempo completoOur mission at Microsoft is to empower every person and every organization on the planet to achieve more.Our partner ecosystem is at the forefront of bringing this powerful mission and it is the Global Partner Solutions (GPS) organization that will drive the transformation of this ecosystem to accelerate cloud growth for all partners and Microsoft.As an...
-
Digital Account Management
hace 4 días
San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create...