Selling Partner Support Associate

Language: Fluent in Spanish language and English - Being able to escalate systemic and process defects identified. - Strong prioritization and time management skills, with a high degree of flexibility. - Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. - Excellent performance record, particularly with regard...

Language: Fluent in English, Spanish Technical (Computer) skills is a must.- Being able to escalate systemic and process defects identified.- Strong prioritization and time management skills, with a high degree of flexibility.- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Excellent performance record,...

Proficient in English/Spanish and Portuguese - Demonstrated effective, clear and professional written and oral communication and attention to detail - Customer oriented - Understanding of quality and metrics processes - Ability to embrace constant change with flexibility and good grace - Demonstrated appropriate sense of urgency and adaptability in response...

A Bachelor’s degree or higher - 5+ years experience in program or project management Job summary **ABOUT THE TEAM**: Customer Trust & Partner Support (CTPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as...

Minimum 6 months experience within a customer service and contact center environment- Bilingual English/Spanish with 90% proficiency in both languages- Demonstrated effective, clear and professional written and oral communication and attention to detail- Customer oriented- Understanding of quality and metrics processes- Ability to embrace constant change...

Experience in program or project management- English language proficiency; including grammar, spelling, and punctuation.- Bachelor's degree in Communications, Translation Studies, Localization, or Linguistics.- Proficient verbal and written communication.- Experience defining program requirements and using data and metrics to determine improvements.Selling...

3+ years of tax, finance or a related analytical field experience - Bachelor's degree - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a...

2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- Experience working with REST API based services- Experience with REST web services, XML, JSON- Experience...

Bachelor's degree in Computer Science, Software Engineering or related technical discipline.- 4+ years of software development experience in Object Oriented Development & Design (OOA & OOD).- Strong experience developing and designing with Java, C/C++/C# or similar web development tools.- Solid experience developing distributed, highly scalable software...

Amazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions. - High School Diploma. - 2+ years of experience in Customer Service and/or Back-Office corporate environments. - B1 English proficiency or higher. Job...

5+ years of relevant experience in a business analyst, data analyst or statistical analysis role. - 5+ years of professional experience working with large data sets and writing complex SQL queries to pull data. - Bachelor’s degree - Experience in data transformation through SQL and Excel. - Experience with data visualization tools such as Tableau,...

About Amzn Support Srvcs Costa Rica">We are a team dedicated to creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, and selling partners from fraud, counterfeit, and abuse. Our goal is to empower and provide world-class support to our millions of selling partners.">Our Team">We value individual...

Proficient in English/Spanish and Portuguese- Demonstrated effective, clear and professional written and oral communication and attention to detail- Customer oriented- Understanding of quality and metrics processes- Ability to embrace constant change with flexibility and good grace- Demonstrated appropriate sense of urgency and adaptability in response to...

Amzn Support Srvcs Costa Rica is seeking an HR Business Partner Associate to join its team in Exits. In this role, you will be responsible for supporting the employee life cycle, focusing on separations and pay.This position requires a high level of customer service, communication, and organizational skills. You will work closely with HR partners, Amazon...

Job summaryRetail Business Services is a Global Operations Organization that supports selling partners and category teams and scales critical store functions by standardizing, scaling and automating manual processes.The Junior Operations Associate is expected to create visually compelling and effective designs for internal and external stakeholders.These...

About the RoleWe are seeking highly motivated and detail-oriented individuals to join our team as Selling Partner Support Associates. In this role, you will be the primary interface between Amazon, our Sellers and Vendors.Key Responsibilities:Demonstrate ownership of every Seller interaction to achieve successful first-time resolution on all contacts.Utilize...

Amzn Support Srvcs Costa Rica is seeking a highly skilled Selling Partner Support Associate to join our team. This role requires an individual with excellent communication skills and experience in a customer service environment.About the RoleWe are looking for a professional who can effectively communicate with clients in both English and Spanish, with a...

Bachelor's degree or 2+ years equivalent work experience- Able to work independently, be self-motivated, and flexible in approaching responsibilities and change- Excellent organizational and time management skills- Demonstrated ability to dive deep to understand the customer, product, and business- Strong written and verbal communication skills including the...

Fluency in Spanish, Portuguese and English is required. - Prior experience working within a customer service /contact center environment (voice support). - MS Office Application Excel and Internet Explorer / Google Chrome. - Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation. -...

Role OverviewWe are seeking a highly skilled and detail-oriented E-commerce Operations Associate to join our team at Amzn Support Srvcs Costa Rica. As an E-commerce Operations Associate, you will be responsible for delivering exceptional customer service and ensuring the highest level of quality in all interactions.Key ResponsibilitiesManage daily tasks...