Director, Licensing, Provisioning, And Entitlements

hace 4 días


San José, San José, Costa Rica Netskope A tiempo completo

**About Netskope**:
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.
We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
**About the Job**:
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.
We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
**Responsibilities**:

- Develop licensing and entitlement strategy and standardization across Netskope's customers' portfolio
- Lead the strategic roadmap for Licensing simplification and standardization efforts
- Operate as an expert in reviewing business requirements, processes, and solution designs
- Support and improve the licensing platform and tools at Netskope
- Policy and processes, design, transformation, improvement, and operation
- Manage feature activation, tenant management, consumption, and enforcement
- Entitlement custodianship, management, and use rights/analysis
- Work to onboard and off-board customer/partner tenants, access to product features, governance tracking and reporting, etc.
- Work closely with the Sales Operations and Revenue team on cross-collaboration processes and automation improvements
- Work with relevant IT service owners, product management, solutions engineers, and internal and external development teams to understand complex requirements and develop better processes for automation and integration
- Build and manage a team to ensure seamless licensing and entitlements of new customers
- Have a thorough understanding of product life cycle management process
- Have a good understanding of the different systems (SFDC, Billing systems, Revenue) that affect the Quote2Revenue cycle
- Ability to project manage and translate complicated and complex terminologies to business stakeholders in layman's terms

**Requirements**:

- Thorough knowledge of licensing models and fulfillment across cloud/SaaS, hardware, and software delivery systems
- Proficient knowledge in enabling software/SaaS tenants-SW fulfillment, licensing, and entitlement management
- 8-10 years of global company environment experience and implementation experience
- Ability to communicate professionally, clearly, and effectively with executive leaders
- Has hands-on experience with excellent operational experience to help execute the company's vision and strategy

**Education**:

- Bachelor's Degree in Information Systems, Computer Science, or Business or equivalent

LI-AF1

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment.
Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.



  • San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeNetskope is a cloud-first, AI-driven Security Cloud built for the hybrid cloud. Our mission is to help organizations secure data in real-time, on any user, and on any device - everywhere.Job DescriptionWe are seeking a highly skilled Cloud Entitlements Strategist to join our team. As a key member of our licensing and entitlements team, you will...

  • It Provisioning Manager

    hace 2 semanas


    San José, San José, Costa Rica Emerson A tiempo completo

    Summary of Role- Emerson IT Services span a variety of businesses, sites, and user base count, going from small sales offices to large manufacturing and engineering facilities, serving globally 60,000+ users and 500+ sites.Specific Responsibilities- General _- Promote efficiency in all working practices- Collaborate with the On-Premises Server & Storage...


  • San José, San José, Costa Rica Experian A tiempo completo

    Experian Employer Services is looking for an Account Provisioning Expert to join its Data & Enablement team. In this role, you will be responsible for assisting with client onboarding activities, account provisioning duties, and other data management initiatives in support of various EES service offerings.As an Account Provisioning Expert, you will provide...


  • San José, San José, Costa Rica Softwareone A tiempo completo

    RequirementsTo be successful in this role, you will need:A basic understanding of software licensing principles and license guidesAbility to analyze proofs of purchase, entitlements, contracts, and purchase ordersSupporting customers end-to-end on software license compliance assessmentsGood understanding of consulting in the managed services...


  • San José, San José, Costa Rica Inviso A tiempo completo

    Pricing + Licensing ExpertiseWe are seeking an experienced Microsoft Pricing + Licensing Analyst to join our team at Inviso. As a key member of our pricing team, you will be responsible for engaging with the sales team to streamline eligibility review processes, reducing field escalations, and providing program coaching and guidance. Your expertise in...


  • San José, San José, Costa Rica Wind River A tiempo completo

    **Job Summary**We're seeking a talented Technical Support Specialist to join our team at Wind River. As a member of our customer support operations, you'll work closely with end-users, stakeholders, and developers to resolve complex technical issues and provide exceptional customer service.**Key Responsibilities**- Route external service requests to internal...


  • San José, San José, Costa Rica Softwareone A tiempo completo

    Job DescriptionThis role is responsible for supporting customers end-to-end on software license compliance assessments, analyzing proofs of purchase, entitlements, contracts, and purchase orders. The ideal candidate will have a basic understanding of software licensing principles and license guides, as well as excellent written and verbal communication...


  • San José, San José, Costa Rica Wind River A tiempo completo

    Required Skills and QualificationsTo succeed in this role, you will need:Excellent customer service skillsDemonstrated verbal, written, and interpersonal communication skillsSelf-starter with organizational skills and able to handle multiple tasksDemonstrated success as a team playerGeneral knowledge of Windows/Linux and networking conceptsPrevious customer...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's degree- Proficiency on English Language (Written and...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    **Who We Are**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace.That's high...


  • San José, San José, Costa Rica Inviso A tiempo completo

    **Note: This is an 18-Month Contract Role at Microsoft****Core Responsibilities and Tasks**:- Engage with the field in a proactive manner to streamline eligibility review.Reduce field escalations and provide program coaching and guidance to the sellers.**Governance & Analytics**- Adhere to escalation best practices using escalation templates & approved...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About the RoleWe are seeking an experienced Engineering and Facilities Director to lead our team in providing exceptional service and maintaining our properties' high standards.The successful candidate will have a proven track record in managing engineering/maintenance operations, including budget management, capital projects, and preventative maintenance....


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    We are looking for an Associate Creative Director to manage creative and production projects from concept creation to completion.The Associate Creative Director is responsible for developing and transforming concepts into creative solutions, and ensuring client objectives are achieved.To be successful as an Associate Creative Director you should be able to...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    About UsMicro Focus is one of the world's leading enterprise software providers, delivering mission-critical solutions that keep the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need to succeed in today's rapidly evolving marketplace.The primary responsibility of...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    **About the Role**We are seeking an experienced Associate Director, Recruitment and Onboarding Support to lead our recruitment and onboarding team. As a key member of our organization, you will be responsible for designing, implementing, and managing recruitment and onboarding processes.Responsibilities:


  • San José, San José, Costa Rica Hyatt Place San Jose Del Cabo A tiempo completo

    Job OverviewWe are seeking a highly motivated Director of Sales to lead our Sales Department at Hyatt Place San Jose Del Cabo.To develop and execute sales strategies that drive revenue growth and meet customer needs.The successful candidate will have a strong background in sales management, excellent leadership skills, and the ability to communicate...


  • San José, San José, Costa Rica Wind River A tiempo completo

    Job DescriptionThis role requires a self-starter with organizational skills to handle multiple tasks, excellent customer service skills, demonstrated verbal and written communication skills, and general knowledge of Windows/Linux and networking concepts.The ideal candidate will have previous customer service experience, Oracle and Salesforce experience, and...

  • Director Of Sales

    hace 2 semanas


    San José, San José, Costa Rica Hyatt Place San Jose Del Cabo A tiempo completo

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Tek Experts OverviewWe're a technology services company that delivers innovative solutions for clients. We're a diverse global team of experts who always strive to help our customers succeed.We're looking for an experienced professional to lead our talent assessment processes. As a Global Assessment Process Lead, you will design and implement processes that...


  • San José, San José, Costa Rica Equifax A tiempo completo

    Key ResponsibilitiesThe successful candidate will be responsible for:Managing, monitoring, and administering the Tableau and Looker platforms on Google Cloud PlatformWorking with the functional team to implement and manage user entitlementsTroubleshooting issues and maturing the Tableau and Looker ecosystemsCollaborating with the SRE team to develop a...