Software Licensing Customer Support Expert

**Who We Are**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace.That's high...

**Job Summary**We're seeking a talented Technical Support Specialist to join our team at Wind River. As a member of our customer support operations, you'll work closely with end-users, stakeholders, and developers to resolve complex technical issues and provide exceptional customer service.**Key Responsibilities**- Route external service requests to internal...

Required Skills and QualificationsTo succeed in this role, you will need:Excellent customer service skillsDemonstrated verbal, written, and interpersonal communication skillsSelf-starter with organizational skills and able to handle multiple tasksDemonstrated success as a team playerGeneral knowledge of Windows/Linux and networking conceptsPrevious customer...

**About Netskope**:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.**About the Job**:Today,...

We are seeking an exceptional Technical Support Expert to join our Cloud Software Group team. As a Senior Escalation Engineer, you will be responsible for providing top-notch customer service experience by identifying and resolving complex issues on Citrix Endpoint Management.A successful candidate will have 5 years of proven ability in Enterprise support...

**About the Role**: We're looking for a skilled Customer Support Expert to join Grupo Stt. In this position, you will be responsible for managing large amounts of incoming calls and generating sales leads.**Key Responsibilities**:Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts...

Pricing + Licensing ExpertiseWe are seeking an experienced Microsoft Pricing + Licensing Analyst to join our team at Inviso. As a key member of our pricing team, you will be responsible for engaging with the sales team to streamline eligibility review processes, reducing field escalations, and providing program coaching and guidance. Your expertise in...

About UsAt SoftwareONE, we're driven by our passion for innovation and customer satisfaction. With a global presence and a dynamic leadership, we're one of the fastest-growing technology solution providers in the world. We partner with elite companies like Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro, and many more to deliver...

The Customer Experience Team is seeking a skilled Customer Support Expert to provide exceptional customer service. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Main Responsibilities:Assist cardholders with account-related questions and concernsAnswer phone calls...

**Create A Better Place For Everyone**:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...

Veeam Software is a billion-dollar company and Leader in the Gartner Magic Quadrant, winning over 200 top industry awards. We're always looking forward and invest in our employees through on-demand learning systems, mentoring, training, and coaching.We're seeking a highly skilled Veeam Backup and Recovery Expert to join our team. The ideal candidate will...

**Company Overview:**The Support Services Group is a leading organization dedicated to providing exceptional customer experiences.**Job Summary:** We are seeking a highly skilled Customer Relationship Expert to join our team in San Jose, Costa Rica. The ideal candidate will be responsible for actively engaging with prospective customers to sell our products...

About Cloud Software GroupWe are a leading cloud software provider, serving over 100 million users globally. Our team values diverse perspectives and encourages learning, dreaming, and building the future of work.Position Overview:We seek a highly skilled Networking Technical Support Engineer to deliver exceptional customer service and resolve technical...

Job DescriptionWe are seeking a skilled Software Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our BSX Support Engineering team, you will play a vital role in providing production engineering support and multifaceted services to the development/STT teams.The ideal candidate will have 2+ years of software...

**About Cloud Software Group**We are a leading cloud software provider, serving over 100 million users worldwide. Our company combines the capabilities of Citrix and TIBCO to deliver innovative solutions.**Job Summary**We are seeking an experienced Tech Support Engineer to join our team. As a member of our team, you will be responsible for providing advanced...

About Cloud Software GroupWe're a global leader in cloud software, empowering over 100 million users worldwide. Our mission is to create cutting-edge solutions that transform the way people work.**Job Summary:**As a Sr Escalation Engineer, you will play a vital role in our engineering team, resolving intricate technical problems and delivering exceptional...

About This RoleCitrix and TIBCO's recent merger has formed Cloud Software Group, a leading provider of cloud-based solutions. As a Technical Support Engineer, you will play a vital role in safeguarding the overall health of our knowledge base while delivering exceptional customer experiences.

Job Summary:We are seeking a seasoned IT Asset Manager to join our team at Smartsheet. As a key member of our Technology Asset Management department, you will be responsible for managing and optimizing our software assets.Key Responsibilities Include:Management of IT software/hardware related tickets / requests in our asset management system & SaaS...

About Cloud Software GroupWe're a trailblazing cloud software company, serving over 100 million users globally. Our team is passionate about developing innovative solutions that drive business success.**Job Overview:**As a Sr Escalation Engineer, you will be part of our elite engineering team, resolving intricate technical issues and delivering world-class...

Job DescriptionAt SoftwareONE, we are seeking a highly skilled Cloud Services Portfolio Manager or Software Lifecycle Management Professional to join our team.This individual will be responsible for managing large-scale software and cloud portfolio management projects, ensuring successful delivery and client satisfaction.The ideal candidate will have a...