Dls Escalations Specialist, Dls Escalations

Bachelor’s degree from accredited university - 3 year of team lead or supervisory experience, or serving in a team specialist or leadership role - Knowledge of federal and provincial disability laws regarding access for employees with disabilities; specifically, Accessible Canada Act. - Experience supervising customer service representatives or case...

An individual in this position must understand Amazon business operations and have a general understanding of statutory leaves and disability policies and laws, in addition to understanding the job accommodation processes including utilization of internal resources - 1+ years of experience managing case or providing support to employees on disability, leave...

Minimum 5 years of managerial and contact center experience. - Bachelor’s degree or equivalent in a field such as Business Administration, Human Resources or related. - 3+ years working at Amazon. - Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. - Advanced level of Microsoft Package...

Bachelor’s degree. -3+ years overall relevant experience, including investigations (fraud, HR, legal, etc.), Employee Relations, or process improvement. -Minimum 2 years multiple HR domain areas. -Proficiency in written and spoken English -Writing, editing, and light communications experience. Including writing documents for executives. Job summary The...

Bachelor's degree.- 3+ years overall relevant experience; minimum 2 years multiple HR domain areas.- Writing, editing, and light communications experienceJob summaryThe Amazonian Experience and Technology Escalations team is looking for an Escalations Investigator who is passionate about resolving escalated issues on behalf of our employees.You would be...

2+ years working at Amazon- +6 months in current role- In-Progress or completed Bachelor's Degree (or equivalent) from an accredited university/school in Business or a related career- 1+ Years of demonstrated customer service and communication skills, both verbal and in writing.- Proven ability to think strategically.- Detail orientation with ability to...

Company OverviewAt Western Union, we are passionate about preventing money laundering, human smuggling, fraud, and other illegal financial transactions. We believe in using our global reach to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.We are a team of over 10,000 people spanning 200...

3+ years experience in program or project management - Experience using data and metrics to drive improvements - Experience working cross functionally with tech and non-tech teams Job summary Amazon’s Employee Services (ES) Employee Resource Center Disability Leave Services (ERC DLS) team is looking for an exceptionally motivated, talented and...

At least 5 years of management experience and must have led small to medium sized teams- Prior experience in US Payroll processing and customer service- Fluency English (spoken and written)- Excellent written and verbal communication skills: Ability communicate and present efficiently to customer, executives and internal/external stakeholders in professional...

Bachelor’s degree or 3+ years of professional experience. - 1+ year of experience in Human Resources or DLS. - Demonstrated Experience in MS Word, Excel, Access, Outlook and PowerPoint. Job summary Key job responsibilities - Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees - Serve as a...

Bachelor's degree or 3+ years of professional experience.- 1+ year of experience in Human Resources or DLS.- Demonstrated Experience in MS Word, Excel, Access, Outlook and PowerPoint.Job summaryKey job responsibilities- Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees- Serve as a point of...

1+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management - Bachelor’s degree from accredited university or equivalent experience - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint Job summary Amazon’s Disability and Leave Services (DLS) team in the Employee...

Bachelor's degree or 5 + years of professional or military experience- 1+ year of experience in Human Resources or customer service in a leave and/or disability field- 2+ years of relevant audit and/or operational experience.- Experience creating audits and outcome reports.- Experience in MS Word, Excel, Access, Outlook and PowerPointJob summaryAt Amazon we...

Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion - Proven leadership implementing projects in a fast-paced and rapidly changing environment - Graduate Degree Job summary At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally...

Job SummaryAmzn Support Srvcs Costa Rica is seeking an exceptional Operational Excellence Specialist to support our Employee Resource Center Disability Leave Services (ERC DLS) team. In this role, you will play a key part in improving the operational performance and employee experience.About the RoleThis highly motivated and experienced individual will work...

Overview: We’re looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues. You’ll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you’ll act as liaison...

Overview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison between...

Bachelor’s degree in Finance, HR, IT or a related field - Four years of experience in any of the following quality related fields; auditing, ACES, Six Sigma, Lean, quality assurance, risk management or process improvement - Three years leading a team of direct and indirect reports - Experience with test planning, implementing and maintaining high quality...

Job SummaryWe are building a best-in-class case management program to deliver leave of absence, disability and accommodation services to Amazon employees across the U.S.The Case Specialist will be an individual contributor providing support for case management for leave of absence and disability life events. They are highly skilled in case review, document...

About the Role:">The Senior Quality Assurance Manager will be responsible for leading a team of quality auditors globally to deliver regular metrics and analysis of the overall health of the Disability Leave Services (DLS) program.">This role requires collaboration with internal and external stakeholders across geographic boundaries and varying levels of the...