Supervisor, Operations

hace 10 horas


San José, Costa Rica Western Union A tiempo completo

**Supervisor, Operations - Santa Ana, Costa Rica**

Do you aspire to raise the standard in customer service excellence?
Would you like to work in an environment where your creative thinking is valued to improve operational performance?
Join Western Union as a Supervisor, Operations.
**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
We're a team of over 8,000 people spanning 200 countries and territories.
We believe when money moves, better things happen.
**Better starts and ends with the customer**

Leads and Supervises Specialist role.
May ensure profitability by generating revenues through cost controls associated with production and service standards by serving the customer base and agency network.
Responsible for ensuring service quality and support objectives consistent with strategic goals and standards.
Enhance service quality, ensure compliance with operating standards, and provide training to optimize service delivery and business growth.
We'll need you to have Bachelor's Degree, plus min 4 years progressive experience, or equivalent experience in successfully operating in a similar role.
**Join us, and let's move money for better**

We're a company on the move, and we want our people to grow and develop.
You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.



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