Chain Order Desk Specialist

hace 22 horas


San José, Costa Rica Johnson Controls A tiempo completo

Chain Order Desk Specialist - WD30138718045

***
Duties and Responsibilities:

- Track and monitor all requests initiated from technician/sub-contractor
- Responsible for maintaining reports of all riders delivered and executed
- Create Estimate in Compass based on information captured from technician
- Deliver riders to identified customer contact
- Follow up on and track outstanding riders
- Attach signed rider in Compass and submit rider for booking

**Requirements**:
**Education**:

- High School Diploma

.English B2+

**Experience**:

- 6 months coordination experience.
- Experience within a customer service role is preferred

**Skills**:

- Strong written, verbal and interpersonal communication skills
- Problem solving ability
- Functional personal computer skills: Excel, Word, Access, Outlook, PowerPoint
- Fundamental knowledge of security system hardware (BA, FA, CCTV, Card Access) is preferred

**Qualifications**

Duties and Responsibilities:

- Track and monitor all requests initiated from technician/sub-contractor
- Responsible for maintaining reports of all riders delivered and executed
- Create Estimate in Compass based on information captured from technician
- Deliver riders to identified customer contact
- Follow up on and track outstanding riders
- Attach signed rider in Compass and submit rider for booking

**Requirements**:
**Education**:

- High School Diploma

.English B2+

**Experience**:

- 6 months coordination experience.
- Experience within a customer service role is preferred

**Skills**:

- Strong written, verbal and interpersonal communication skills
- Problem solving ability
- Functional personal computer skills: Excel, Word, Access, Outlook, PowerPoint
- Fundamental knowledge of security system hardware (BA, FA, CCTV, Card Access) is preferred

**Job** Customer Support
**Primary Location**CR-San Jose-San Jose
**Organization** Bldg Technologies & Solutions



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