Senior Specialist/analyst, Reporting

hace 1 mes


Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Specialist, Reporting & Analysis - Santa Ana, Costa Rica**

Do you feel like data empowers you? Are you energized by enabling business results through data? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist, Reporting & Analysis**.

**Western Union powers your pursuit.**

We are looking for someone who will grow a career in data; in charge of running and building reports, data extraction, and data visualization. This position will give you visibility of end-to-end business and the opportunity to obtain experience in a top demand career.

**Role Responsibilities**
- You will work closely with sales General Managers and sales teams, data analytics and provisioning teams and other operational resources in executing business strategies.
- You will develop reports/dashboards/scorecards by accessing information from various financial systems and company databases to build insights into business performance.
- You are responsible for providing accurate, timely, and comprehensive reports to facilitate management decisions.
- As part of your role, you will analyze performance trends to assess business risks and opportunities.
- Responsible for supporting sales by developing and improving processes, systems, policies, and procedures; including research and analysis of business opportunities consistent with the organization's strategic plans.
- Point of liaison between the field and other business/operational departments.
- Work efficiently across other business units to ensure issues reported within the implementation cycle get resolved quickly and effectively.
- Build strong cross-functional relationships with internal departments to implement business strategies.
- Assist with cross-functional projects and perform other business/operational duties as assigned.

**Role Requirements**
- Intermediate to Advanced English Level.
- Unrestricted work permit.
- Bachelor’s degree in business or a related field, or equivalent experience required.
- 1+ years’ experience related to sales and client support and administration.
- You must have advanced Excel skills and intermediate/advance knowledge of Power BI and SQL.
- Verifiable experience developing Power BI dashboards and querying from multiple sources.

Salesforce is considered an added advantage.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-SM1 #LI-Hybrid



  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations. **Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis **Western Union powers your pursuit.** We are looking for a Sr. Specialist, Business Analyst that is an...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Reporting and Analysis - Santa Ana, Costa Rica** Are you passionate about data? Are you interested in joining a dynamic team that is dedicated to creating a better customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana - Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Specialist, Reporting and Analysis – Santa Ana, Costa Rica Are you passionate about data? Are you interested in joining a dynamic team that is dedicated to creating a better customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Specialist, Reporting and Analysis – Santa Ana, Costa Rica Are you passionate about data? Are you interested in joining a dynamic team that is dedicated to creating a better customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica.** Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations. **Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be part of our Global Network...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst Escalations, Customer Care - Santa Ana, Costa Rica** Are you looking to take a front seat in driving client services to a whole new level? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as a Senior Analyst Escalations, Customer Care. **Motivated by our values: purpose driven,...

  • Treasury Analyst

    hace 1 semana


    Santa Ana, Costa Rica PTS Consulting A tiempo completo

    Senior Treasury Analyst Senior Treasury Analyst Job description: The Senior Treasury Analyst is responsible for supporting treasury operations & related cash management support, including periodic reporting for senior management. Additionally, this position will assist with high-level accounts receivable and accounts payable processes and...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations **- Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be part of our Global Network...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care **- **Santa Ana, Costa Rica** Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as an Senior Specialist, Customer Care. **Western Union powers your...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Customer Care Senior Specialist - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for the better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist, Settlement Operations - Santa Ana, Costa Rica Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. Western...