Senior Specialist, Customer Care

**Senior Analyst Escalations, Customer Care - Santa Ana, Costa Rica** Are you looking to take a front seat in driving client services to a whole new level? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as a Senior Analyst Escalations, Customer Care. **Motivated by our values: purpose driven,...

**Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

**Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

Senior Specialist, Accounting Operations Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Accounting Operations . Western Union powers your pursuit. ...

**Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...

**Senior Specialist, Point of Sale Marketing - Santa Ana, Costa Rica** Are you a detail-oriented, organized professional ready to join a talented team that helps drive our merchandising strategy & execution? Do you want to unleash your potential in a global Fintech company that is passionate for moving money for better? Join Western Union as a Senior...

Senior Specialist, Agent Compliance - Santa Ana, Costa Rica Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?Join Western Union as a Senior Specialist, Agent...

**Senior Specialist, Reporting & Analysis - Santa Ana, Costa Rica** Do you feel like data empowers you? Are you energized by enabling business results through data? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union...

The role of the Specialist - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales...

**the gig** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

Senior Specialist for Lifecycle Marketing – Costa Rica Are you a strategist who is hyper-focused on creating and implementing lifecycle marketing and CRM strategy to ultimately improve customer satisfaction, loyalty, and advocacy? Do you have experience crafting and managing complex global projects that include marketing strategies, brand visibility,...

**Specialist, Communications - Santa Ana, Costa Rica** Would you enjoy being responsible for the communication to more than 1,200 employees? Do you want to develop employee engagement strategies and work for a global fintech company? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...

**Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...

**Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Specialist, Settlement Operations. **Western Union powers your...

**Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Specialist, Settlement Operations. **Western Union powers your...

**Specialist, Payment Processing - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational...

Specialist, Settlement Operations - Santa Ana, Costa Rica Does playing a meaningful role in Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Specialist, Settlement Operations. Western Union powers your pursuit....

**Specialist, Operations (Account manager) - Santa Ana, Costa Rica** Do you like to help agencies grow and sustain our shared success? Are you fueled by data and growth? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western...

**Solutions Engineering Specialist - Santa Ana, Costa Rica** Are you passionate about enabling employee’s best performance by providing support related to infrastructure systems and the release of new solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us...

**Anti-Money Laundering Compliance Specialist (Japanese Speaker) - Santa Ana, Costa Rica** Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for the better? Are you interested in joining a globally diverse...