Senior Specialist, Agent Compliance

hace 2 semanas


Santa Ana, Costa Rica Western Union A tiempo completo

Senior Specialist, Agent Compliance - Santa Ana, Costa Rica

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?Join Western Union as a Senior Specialist, Agent Compliance.

Western Union powers your pursuit.

In this role, you will provide support to Western Union Agents to align with the Western Union Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) program, by assisting the North America Compliance Hotline to address Agents general Compliance inquiries, transaction monitoring support/guidance to Agents, support with Title 31 Requests and Bank Requests.

Role Responsibilities

Respond to inquiries and questions from agents and external parties regardingWestern Union's AML and anti-fraud program

Provides training and recommendations to Agents for enhancement of theirtransaction monitoring process, by reinforcing guidelines and requirements andassisting with the set up on Western Union’s transaction monitoring platformsTransVision and Compliance Monitoring Report (CMR).

Provides assistance to Agents in responding IRS Title 31 examinations to evaluateAgent compliance with the Bank Secrecy Act

Supports Agents requirements related to their bank requests, informationverification.

Document all interactions with agents and external parties in a clear and concisemanner.

Maintain a strong understanding of Western Union's AML and CFT policies andprocedures

Stay up-to-date on current AML and CFT trends and regulations.

Role Requirements

University/ college degree

At least 1 year of experience in Compliance related field

Fluency in English (B2+)

Proficient computing skills with all common Office programs such as: MS Excel, Word, Outlook (but not limited to)

Availability to work between 09:00 am and 18:00 pm

Customer oriented approach and proactiveness

Strong analytical and creative problem-solving skills

Strong sense of responsibility, attention to detail and ability to focus

Excellent written and verbal communication skills.

.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

AsociaciónSolidarista

Paid time off including extended maternity leave.

In house company doctor services

Continuing Education

Transportation services options

Parking spaces

Hybrid model work

Flexible Working Schedules if applicable

Referral Program award

Employee Resource Groups (ERG) and committees to volunteer with

Carpooling Program

Price Smart membership

Pan American Medical and Life insurance

Cafeteria Subsidy



  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Anti-Money Laundering Compliance**: - Santa Ana, Costa Rica** Do you want to unleash your potential in a global Fintech company? Do you want a role with career development opportunities? Join Western Union as a Senior Analyst, Anti-Money Laundering (AML) Compliance. **Western Union powers your pursuit.** We’ll be looking to you to be...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Anti-Money Laundering Compliance**: - Santa Ana, Costa Rica** Do you want to unleash your potential in a global Fintech company? Do you want a role with career development opportunities? Join Western Union as a Senior Analyst, Anti-Money Laundering (AML) Compliance. **Western Union powers your pursuit.** We’ll be looking to you to be...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations. **Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Anti-Money Laundering Compliance Specialist (Japanese Speaker) - Santa Ana, Costa Rica** Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for the better? Are you interested in joining a globally diverse...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist, Accounting Operations Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Accounting Operations . Western Union powers your pursuit. ...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

  • Associate, Aml Compliance

    hace 4 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, AML Compliance, Santa Ana - Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an **Associate, AML Compliance.** **Western Union powers your pursuit.** We are looking for the responsible of...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Point of Sale Marketing - Santa Ana, Costa Rica** Are you a detail-oriented, organized professional ready to join a talented team that helps drive our merchandising strategy & execution? Do you want to unleash your potential in a global Fintech company that is passionate for moving money for better? Join Western Union as a Senior...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Reporting & Analysis - Santa Ana, Costa Rica** Do you feel like data empowers you? Are you energized by enabling business results through data? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Agent Database Administrator 3 - Santa Ana, Costa Rica** Are you ready to use your analytical skills and eye for detail for one of the world’s largest FinTech organizations? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as an Agent Database Administrator 3. **Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Specialist for Lifecycle Marketing – Costa Rica Are you a strategist who is hyper-focused on creating and implementing lifecycle marketing and CRM strategy to ultimately improve customer satisfaction, loyalty, and advocacy? Do you have experience crafting and managing complex global projects that include marketing strategies, brand visibility,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Communications - Santa Ana, Costa Rica** Would you enjoy being responsible for the communication to more than 1,200 employees? Do you want to develop employee engagement strategies and work for a global fintech company? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...

  • Specialist, Operations

    hace 4 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Operations (Account manager) - Santa Ana, Costa Rica** Do you like to help agencies grow and sustain our shared success? Are you fueled by data and growth? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Specialist, Payment Processing - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Strategic Sourcing - Santa Ana Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a **Senior Analyst, Strategic Sourcing.** **Western Union powers your pursuit.** **Role...


  • Santa Ana, Costa Rica Convera A tiempo completo

    **Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Third-Party Labor Operations - Santa Ana Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a **Senior Analyst, Third-Party Labor Operations** **Western Union powers your...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Manager, Communications - Santa Costa Rica** Are you a passionate, creative storyteller who uses critical insights and trends to manage and evolve operational communications strategies, content, channels, and programs to drive stakeholder engagement? Are you interested in joining a globally diverse organization where our unique contributions are...