Associate, Aml Compliance

hace 2 semanas


Santa Ana, Costa Rica Western Union A tiempo completo

**Associate, AML Compliance, Santa Ana
- Costa Rica**

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an **Associate, AML Compliance.**

**Western Union powers your pursuit.**

We are looking for the responsible of providing technical support for Agents and/or Services Associates in Western Union, for the Agent Victim Fraud (AVF) department.

**Role Responsibilities**
- Your daily tasks will include to work with Agent and Customer inquiries.
- Utilizes all available tools and analyses relevant information to identify if fraud was committed against the company.
- Performing due diligence, review the agent’s account activity to detect any pattern of fraud, prevent fraudulent money transfer to be paid.
- Secures the location to prevent loss by suspending the WU services using specific tools.
- Interviews WU Agents, documents fraud incidents and prepares a detailed report for WU partners and stakeholders.
- Handles reinstatement requests and related issues.

**Role Requirements**
- High school degree required.
- Fluency in English B2+ or C1 is expected and needed it in this role.
- Strong verbal, written and listening skills.
- Good communication, time management, teamwork, and collaboration skills.
- Detail-oriented, ability to multitask.
- Analytical, decision-making, and attentive to detail skills

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

***

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave.
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Estimated Job Posting End Date:
02-23-2024



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