Customer Support Associate

Customer Service Admin Support A4-2300013J **Applicants are required to read, write, and speak the following languages***: English, Portuguese **Preferred Qualifications** Associate Dispatch Coordinator The Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion,...

**Responsibilities**: - Ensure that all relevant information is input accurately and completely into SFDC and is updated each time an action is carried out relating to that client. - Update cases and clients regularly, in accordance with agreed SLAs. - Act as bridge between Sales, Client and Operations **Communication**: - Maintains focus on personal and...

**Job Requirements**: - 1 years’ experience in a busy team in a client-facing function within the financial services sector. - A passion for excellence in customer service and customer management, along with a proven track record for embedding this passion in team culture. - Ability to lead by example and deliver service excellence to customers. -...

Associate Payments - Santa Ana, Costa Rica Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions and ensure that service delivery meets customers’ expectations? Are you passionate about achieving goals related to revenue, fraud mitigation, cost reduction, operational enhancements and...

**Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

**Associate, Anti Money Laundering Compliance - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as an Associate, Anti Money Laundering Compliance. **Western Union powers your pursuit.** We are...

**Associate, Digital Review Team Analyst - Santa Ana, Costa Rica** Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst. **Western Union powers your...

**Associate, Digital Review Team Analyst - Santa Ana, Costa Rica** Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst. **Western Union powers your...

**Associate, Digital Review Team Analyst - Santa Ana, Costa Rica** Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst. **Western Union powers your...

**Senior Associate, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you? How about bringing your analytical skills to a global business that is committed to moving money for better? Join Western Union as Senior Associate, Settlement Operations. **Western Union...

JOB PROFILE FORM Job Information **Job Title**: Associate, Quality Assurance Compensation Grade: 3 **Department: Platform Operations Quality Assurance Job Code**: **Job Family Group**: Job Family: Operations Quality Assurance **Work Location: Costa Rica Management Level**: **Reports To**: Senior Manager, Quality Assurance Sales Classification: Not...

**Associate, Anti Money Laundering Compliance **- **Santa Ana, Costa Rica** Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as an Associate, Anti Money Laundering...

**Senior Associate, Settlement Operations - Santa Ana, Costa Rica** Does playing a critical role in settlement services sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as a Senior Associate, Settlement...

**Senior Associate, AML Compliance - Santa Ana, Costa Rica** Are you looking to play a key role in helping combat financial crime? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Join Western Union as Senior Associate, AML Compliance. **Western Union powers your pursuit.** We’ll be looking...

₡630.000,00 CRC Colones **Advance English** **Bachelor's Degree** **Advance Excel** **Icare Platform (Desirable)** Hybrid min 2 week notice The position will be responsible for coordinating with multiple operational teams to ensure timely turnaround times of the customer support process. Person will also process refunds of unknown payments that the...

**Customer Care Senior Specialist - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for the better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care **Western Union powers your pursuit.** We are looking...

Technical Support Technician - Santa Ana, Costa Rica Do you enjoy utilizing your technical knowledge to solve IT challenges and enable others to work effectively? Are you ambitious about joining a truly innovative, global organization? Join Western Union as a Technical Support Technician. Western Union powers your pursuit. Role Responsibilities In...

Resumen: **¿Cuál es el rol?** La persona encargada de esta posición será responsable de brindar soporte remoto y en sitio a los clientes del parque activo B2B. Trabajará con sistemas de comunicaciones por cable e inalámbricos para servicios de voz, video y datos. Supervisará la instalación, el servicio y el mantenimiento para determinar las...

As a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and...