Service Desk Executive N1
hace 7 días
**Service Desk Executive N1 (NOCTURNA) **Vacante Fresca****:
Right People
**Publicado el**: 06-02-2024,
por Right People.
**Descripción de la Empresa**: Somos una empresa enfocada en atender la necesidad.
ACERCA DE LA VACANTE
Funciones del Puesto
Soporte a los clientes en redes y en diferentes sistemas y soporte IT con el servicio que se brinda de fibra óptica.
Soporte a nível CISCO en averías presentadas con el servicio tanto a clientes corporativos como residenciales.
Atender consultas y dar soporte a través de llamadas, chat y correo tanto en español como en inglés, los clientes en ingles son muy pocos pero si se atienden llamadas en el idioma.
Brindar soporte en configuración de software en ciertas ocasiones que se amerite y que los compañeros de instalaciones necesiten colaboración.
Requisitos del Puesto
Experiência mínima de 2 años en soporte técnico en redes y sistemas.
Bachiller en educación media.
Indispensable conocimiento en telecomunicaciones.
Deseable experiência en call center.
Conocimiento en todo el paquete de Microsoft Office.
Nível de inglés 80%
Disponibilidad para trabajar en la zona de Rio Segundo de Alajuela.
Experiência Deseada
Experiência mínima de 2 años en soporte técnico en redes y sistemas.
Bachiller en educación media.
Indispensable conocimiento en telecomunicaciones.
Deseable experiência en call center.
Conocimiento en todo el paquete de Microsoft Office.
Nível de inglés 80%
Disponibilidad para trabajar en la zona de Rio Segundo de Alajuela.
Habilidades Deseadas
Comunicación asertiva
Trabajo en equipo
Proactividad
Habilidad analítica
Resolución de conflictos e incidencias.
OTROS DETALLES
Area del Puesto
Sistemas
Ubicación del Puesto
Rio segundo, Alajuela, Costa Rica
Salario
400.000 colones **(Moneda Local)**
Nível Académico
Bachillerato Secundaria
Nível de Cómputo
Soporte Técnico
**Idiomas**:
Inglés: 80%
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