Solution Delivery Expert

hace 14 horas


San José, Costa Rica Mondelēz International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.**

**How you will contribute**

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Working collaboratively with multiple vendors
- Leading complex projects - project management
- Stakeholder management and influencing skills
- Managing infrastructure services delivery, support and excellence
- Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
- Working with internal and external teams and leading when necessary

**More about this role**

**What you need to know about this position**:

- This role is the Solution Delivery Expert (SDE) for Order To Cash (OTC).
- The individual in this role will be the process and system expert in this area and will be responsible for the delivery of Projects/enhancements and deployment of the same.
- The SDE will be responsible for the implementation of all projects in the OTC area and for ensuring all projects are on track and delivering the benefits.
- The role will also own the understanding and administration of the Finances for their projects/initiatives.

**What extra ingredients you will bring**:

- OTB: Knowledge of Order to Cash best practices; including Order Management, Order Fulfillment, Invoicing and Master Data Management
- Stakeholder Management, Business Partnering, Vendor Management

**Education / Certifications**:

- Graduate
- SAP OTC Certification preferred

**Travel requirements**:

- Project Specific - need basis
- Role can be based remotely

**Work schedule**:

- Global projects - flexible

**No Relocation support available**:
**Business Unit Summary**:
**Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as **_Lacta _**, **_Field _**and **_Terrabusi _**among others. We are known for our resilience and good humor and live our purpose with passion and commitment.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Job Type**:
Regular

Software & Applications

Technology & Digital



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