Salesforce Admin and Automation Specialist
hace 2 semanas
Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Product Development
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we’ll be brief**
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Responsibilities**:
- Configure Salesforce objects, fields, layouts, reports, dashboards, and workflows to optimize sales, customer service, and marketing operations
- Collaborate with business analysts and developers to deliver changes and solve system issues
- Develop and maintain custom reports and dashboards to provide insights into sales pipeline and other functional areas
- Provide training and support to Salesforce users to ensure proper utilization of the platform and adherence to best practices
- Design, develop, and deploy automated solutions using Generative AI, machine learning algorithms, and other technology to support business operations
- Conduct thorough analysis of existing processes to identify areas for improvement and automation
- Utilize data-driven approaches to train and optimize machine learning models for automation tasks
- Provide technical expertise and support to troubleshoot issues and optimize automation workflows
- Stay updated on industry trends and advancements in automation technologies, particularly in Generative AI and machine learning
- Document automation processes, workflows, and best practices for knowledge sharing and future reference
- Collaborate with external vendors and partners to integrate third-party automation tools and solutions, as needed
**Qualifications**:
- Bachelor's degree in Computer Science, Engineering, Business, or related field Master's degree preferred
- ** Salesforce** Advanced Administrator certification
- Familiarity with Salesforce Einstein AI capabilities
- Experience with related tools such as configure price quote (CPQ) and e-signature
- Strong programming skills in languages such as Python, Java, or C++
- Hands-on experience with Generative AI frameworks (eg, GANs) and machine learning libraries (eg, TensorFlow, PyTorch)
- Solid understanding of automation technologies, including robotic process automation (RPA) and natural language processing (NLP)
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
**Additional Information**:
**Culture at Experian**
**Our uniqueness is that we truly value yours.**
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.
We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action
The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected
-
Salesforce Solution Architect
hace 3 semanas
Heredia, Costa Rica Grupo Preselección A tiempo completo**Requirements**: - Bachelor’s Degree in Business / Computer Science or related experience - 4+ years of working with a 1000+ seat Salesforce instance coupled with a strong understanding of standard business processes (Marketing, Sales, Sales Quoting, Customer Adoption, etc.) - 4+ years working with Salesforce flows, process builder migration, sharing...
-
Salesforce Admin and Full-Stack Developer
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...
-
Salesforce Developer
hace 4 semanas
Heredia, Costa Rica SGF Global A tiempo completo**Salesforce Developer (Hbrid)** **Heredia, Costa Rica** SGF Global is looking for a Salesforce Developer, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). - Minimum of 8 years of hands-on experience in Salesforce development,...
-
Salesforce Developer
hace 2 días
Heredia, Costa Rica SGF Global A tiempo completo**Salesforce Developer (Hbrid)** **Heredia, Costa Rica** SGF Global is looking for a Salesforce Developer, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). - Minimum of 8 years of hands-on experience in Salesforce development,...
-
RPASenior Specialist
hace 18 horas
Heredia, Costa Rica Equifax A tiempo completoThe RPA Senior Specialist role is to optimize and innovate business processes by designing and implementing and supporting automation solutions with the Service Operation team. **What you’ll do**: - Lead in charge of new developments and support best practices. - Technical lead that will design solutions for change requests and define and assign daily...
-
Business Process and Improvement Specialist
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...
-
Salesforce Industries Solution Architect
hace 2 semanas
Heredia, Costa Rica SGF Global A tiempo completo**Salesforce Industries Solution Architect - Healthcare (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Salesforce Industries Solution Architect - Healthcare, for IT enterprise in Heredia, Costa Rica. **Overview**: As a Salesforce Industries Architect, you will have the opportunity to get in on the ground floor of a new division created...
-
QA Engineer
hace 18 horas
Heredia, Costa Rica Moody's A tiempo completoAnalyze requirements, develop a test strategy and test plan, build and execute manual and automated test cases, track defects and report results. - Perform functional, smoke, integrations, data migration and regression testing. - Liaise with the development team and key business users in Agile development projects - attending scrum review meetings and...
-
Admin Assistant
hace 2 semanas
Heredia, Costa Rica ARB Call Facilities A tiempo completoSupporting small moves/office renovations and miscellaneous administration. - Maintain database on soft services such as office, pantry and housekeeping supplies inventory, monitoring and timely requests on re-stocking - Assist with detailed floor inspections on a routine basis. - Provide clerical and administrative support to fellow members of the...
-
Admin and Control Supervisor
hace 3 días
Heredia, Costa Rica BCD Travel Corporate A tiempo completo**Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for an Admin and Control Supervisor who enjoys both a buzz and a challenge.** **Admin and Control Supervisor** - Full-time based in Costa Rica_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices...
-
Salesforce Developer, Tax Salesforce Org
hace 3 semanas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s degree in Computer Science, Software Engineering, MIS, or related field and experience. - 5+ years of Salesforce development experience with Apex, Visualforce, Lightning component frameworks, triggers, writing test scripts, batch Apex and Salesforce APIs. - 5+ years of experience configuring Salesforce including Workflows, Validation Rules,...
-
Salesforce Cpq Developer
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Home Department: Product Development Schedule: Full Time Shift: Day Shift **Company Description**: Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new...
-
Mulesoft Platform Support Admin
hace 2 semanas
Heredia, Costa Rica Equifax A tiempo completo**MuleSoft Platform Support Admin** Equifax is seeking creative, high-energy, diverse, and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this...
-
Specialist - Global Dtm Automation Team
hace 2 semanas
Heredia, Costa Rica DHL A tiempo completoWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. With over 550,000 employees, we connect people, improving their lives. Career opportunities within Deutsche Post DHL Group are as diverse as our teams around...
-
Business Analyst Iii
hace 18 horas
Heredia, Costa Rica SGF Global A tiempo completoJob Title - SFDC Ops - Salesforce System Admin/Support Specialist MUST: experience in salesforce giving support or they could be salesforce admins who have no experience. Contract is for 3 months but is renewed every quarter. The Elevator Pitch: Why will you enjoy this new opportunity? You will learn a lot by working with top-industry and extremely...
-
Shared Services Specialist
hace 3 semanas
Heredia, Costa Rica DHL A tiempo completo**Shared Services Specialist***: The Shared Services specialist’s role is to liaise between the operational Shared Services team regionally and the Shared Services Service Lead (dotted line). The main focus is to deliver proposals for efficiency gains (standardization & automation) for the supported Shared Services in cooperation with the SD...
-
Web Designer
hace 3 semanas
Heredia, Costa Rica Object Technology Solution A tiempo completo**OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Web Designer & Content Admin Web Designer & Content Admin (REMOTE) MAJOR RESPONSIBILITES: - Maintain public facing websites. Follow website change management procedures and suggest process improvements. Identify broken links and performance issues impacting the end-user...
-
System Admin-cloud
hace 3 días
Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Jira Admin
hace 3 días
Heredia, Costa Rica Databricks A tiempo completoP-994 **Summary**: The JIRA Admin & Release Manager will oversee the administration, maintenance, and evolution of our JIRA system, and managing software releases across multiple projects. Additionally, will ensure best practices in the Software Development Life Cycle (SDLC) are enforced and will contribute to the enablement of engineering teams, and that...
-
Marketing Operations Systems Manager
hace 2 semanas
Heredia, Costa Rica Emprego CR A tiempo completoThe Marketing Operations Systems Manager will be responsible for managing marketing technology systems including Marketo, 6Sense, Swoogo, ON24. You will work with members of our Marketing Operations team to build feature enhancements, troubleshoot issues and provide support. **The impact you will have**: - Manage day to day administration of Marketo -...