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Frss Cr Head Count and Productivity Analyst

hace 4 semanas

Heredia, Costa Rica Citi A tiempo completo

**Responsibilities include but not limited to**:

- Contribute to key business processes such as financial management, headcount & productivity management
- Help facilitate headcount management including headcount analysis and forecasting (employees and 3rd party non-employees), composition of 3rd party managed services, resource locations strategy (in alignment to organization objectives).
- Prepare and publish ad-hoc reports, metrics, presentations, and internal communications as required
- Assist with managing to plans/targets, identifying risk and providing transparency in reporting
- Provide in-depth analysis and critical thinking by defining problems, developing creative solutions and making recommendations that influence decisions of key business partners
- Constantly review documentation and suggest improvements or more efficient ways to carry out reporting & analytics activities through an innovative and proactive approach to optimizing processes
- Implement and maintain a streamlined headcount management reporting framework across FRSS
- Manage regular or ad hoc requests in terms of liaison with functional partners, tracking and reporting progress frequently
- Help ensure information relating to Business Operations and the wider organization is kept current, applicable and available through efficient use of Intranet and SharePoint sites
- Champion partnership & collaboration with team, so as to drive excellent results
**Skills**:

- Analytic skills including trend analysis and data quality validation methodologies
- Strong Microsoft Office knowledge required, including Excel, PowerPoint and SharePoint
- Strong executive-level communication skills, both in writing and verbally
- Attention to detail that will be utilized to assist in data quality control and documentation consistency
- Self-directed, motivated and managed; ability to deal with imperfect information and make decisions to work towards successful conclusions
- Demonstrated ability to work with broad range of functional teams and leadership styles
- Ability to take assignment from senior leaders and work independently to frame material and/or manage resolution
- Comfortable working in rapidly changing environment and ability to handle constant pressure, juggle multiple demands
- Self-confidence to ask insightful questions to understand and challenge ideas to make sure the business solution is solid; strong overall business acumen will help resource to be successful
**Competencies**:

- Will be highly-motivated, strong performer with a proven ability to work effectively with virtual and remote teams
- Should demonstrate a dedication to quality, attention to detail and continuous improvement
- Ability to support multiple programs/projects concurrently and cultivate a team atmosphere
- Self-starter with the ability to work without direct supervision
- Take responsibility for ensuring things are done, overcoming obstacles and challenges
- Strong work organization and time management skills
- Proven ability to be comfortable and adaptive with ambiguity
- Intermediate/advanced English

**Qualifications**:

- Minimum 2 years of working experience
- Advanced English level
- Bachelor's university degree
- Advanced skills in Excel

C10
- **Job Family Group**:
Business Strategy, Management & Administration
- **Job Family**:
Strategy & Development
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting