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**Responsibilities**: - Conduct daily quality assurance reviews to identify daily reporting gaps against accuracy, timeliness, and reliability measurements - Utilize sampling methodology to determine reporting and related quality control issues - Research, identify, and escalate failed controls and lead timely root cause analysis leveraging tacit knowledge of quality assurance, liquidity reports, financial systems, and other reports - Prepare reports illustrating purpose, strategy, and result of reviews - Prepare reports, metrics, KPIs, dashboards, and other presentations for the consumption of senior management (including FRSS global Regulatory Reporting head, FRSS global Risk and Control head, and other senior stakeholders in Global Liquidity Management) - The incumbent will operate independent from the teams which carry out the production and analytical processes for liquidity reporting - Engage with senior management to report and escalate issues identified related to inaccurate, untimely, or unreliable daily liquidity reporting - Ensure departmental processes and procedures are kept current - Work closely with quality assurance analysts and production teams in other FRSS centers (Tampa, Costa Rica, Mumbai and Manila) supporting the global liquidity quality assurance program - Support management in assessing and enhancing operational controls - Participate in Internal Audit and Regulatory reviews as appropriate - Facilitate ad hoc, special requests, and project management - Train other members of the quality assurance team (local and in other regions) on standard operating procedure **Skills**: - Strong critical thinking and analytical skills - Ability to adapt in a changing environment - Effective communication (written and verbal) and be able to meet and present information to various levels of management - Sense of urgency - Ability to identify and articulate root cause - Interpersonal skills with a demonstrated ability to achieve results - Ability to work independently as well as part of a team - Proficiency in Microsoft Office suite of products - Self-motivated and positive attitude - Solid time management skills - Ability to meet deadlines - Develop metrics **Qualifications**: - 5-8 years relevant experience - Excellent verbal and written communication skills - Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups - Demonstrated understanding of operational risk and gap identification - Ability to multi-task and manage multiple projects simultaneously - Ability to present a compelling case to influence others where appropriate - Treasury regulatory policies and procedures knowledge **Education**: - Bachelor’s/University degree or equivalent experience - **Job Family Group**: Risk Management - **Job Family**: Operational Risk - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
