Senior Productivity and Transformation Manager

hace 2 días


Heredia, Costa Rica Experian A tiempo completo

Company Description
**Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 22,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

**Job Description**:
The Productivity Manager will be expected to successfully:

- Deploy/expand Lean Six Sigma within Corporate functions. Grow belt deployment to: 40% / 10% / 1% respectively for yellow, green and black belts over a two-year period.
- Provide coaching to belts in achieving certifications
- Perform assessments/discoveries utilizing analytical skills to find Lean Six Sigma opportunities
- Perform sound analytical studies in a less than perfect environment to achieve expectations
- Develop, manage and lead continuous process improvement strategies and initiatives
- Execute on Rapid Improvement events
- Identify and execute projects to advance businesses strategic goals and objectives as an individual contributor or teammate
- Introduce and sustain change across multiple cultures
- Develop and deploy internal controls and organizational metrics dashboards per regulations and/or business needs
- Design, improve and integrate Internal Process Plans for heavily regulated environments
- Design and present business requirements based on process knowledge for technology implementations
- Integrate process solutions across multiple business functions
- Support smart automation deployments and Agile process improvements
- Responsible for reporting on program status and metrics and active engagement with the Regional and Global Productivity teams and program enhancement activities

**Qualifications**:
Productivity Manager / Sr. Manager (Black Belt in Lean Six Sigma (LSS) or Design for Six Sigma (DFSS) Certification Required)

**Education/Certification**:

- Engineering or Related Bachelor’s Degree required
- LSS Certification: Six Sigma Black Belt and/or similar Lean Certifications from reputable program.

**Experience**
- Minimum of 10+ years in consulting and/or service industries
- Minimum 4+ years as a full-time BB and/with hands-on Lean expertise
- Participated in Enterprise level deployment
- Participated in and/or led at least 25 projects at GB/BB level
- Training, coaching, and scaling of LSS programs
- Background in technology/data industry strongly preferred

**Proficiencies**
- Demonstrated mastery of Operational Lean and Six Sigma tools and Lean concepts
- Advanced data analytics tools beyond basic Six Sigma tools (e.g. Minitab)
- Proficient in executive presentation, training, and coaching
- Technology savvy and experienced in improving software development, delivery, and support process improvement
- Working knowledge of enterprise technology solutions: Oracle, Hyperion, OBIEE, Tableau, Salesforce
- Experience in RPA/smart automation tools deployment and scaling
- Development of metrics and dashboards using data visualization tools (e.g. PowerBI, Tableau etc.)

Additional Information
**Experian Careers - Creating a better tomorrow together**

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

We are thrilled to share that FORTUNE has named Experian **one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the 100 “**World’s Most Innovative Companies**” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as **Great Place To Work (GPTW)**. Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect

LI-LM1

LI-Remote

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish - and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversi



  • Heredia, Costa Rica Citi A tiempo completo

    The Finance and Risk Shared Services (FRSS) Expense and Productivity Manager is the trusted advisor of the senior management, supporting the decision-making process by providing business insights, conducting analysis on the expense base, and identifying areas of focus across FRSS process groups and geographies. This senior role is involved strategically in...

  • Senior Project Manager

    hace 1 semana


    Heredia, Costa Rica Wrike Careers Page A tiempo completo

    Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. **Our vision**:A world where everyone is free to focus on...


  • Heredia, Costa Rica Moody's Investors Service A tiempo completo

    The Moody’s Finance Transformation, Data & Systems team is seeking a Senior Project Manager to support the Data and Analytics team by planning, coordinating and implementing strategic and operational priorities and special projects. This role requires an outstanding blend of problem solving skills, focus and flexibility, creative approach and stakeholder...


  • Heredia, Costa Rica ZM Financial Systems A tiempo completo

    Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- - Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources,...


  • Heredia, Costa Rica Citi A tiempo completo

    Within the **Global Process & Stakeholder Management (GPSM) **team, the Consent Order Senior Analyst/SME will be part of a strategic team dedicated to the identification and remediation of key gaps in the regulatory reporting processes supported by FRSS with responsibility for participating in transformation initiatives, partnering with GPO and the Consent...

  • Senior Program Manager

    hace 4 días


    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica Citi A tiempo completo

    The Vice President in Finance Transformation will be part of the Finance Transformation Planning team, supporting FP&A initiatives. With a global remit, they will sit within the business, supporting the Senior Lead, to act as a bridge between the businesses’ vision and working with technology to deliver on the vision, for the benefit of the function and...


  • Heredia, Costa Rica JLL A tiempo completo

    **JLL supports the Whole You, personally and professionally.** **Key responsibilities include**: - Engage with stakeholders companywide to understand and advise on their objectives and problems. - Support the delivery of benefits from transformational programs or projects, taking ownership from start to finish. - Perform stakeholder analysis, build and...

  • Sr. Analyst

    hace 1 semana


    Heredia, Costa Rica 3M A tiempo completo

    **Job Description**: Senior Analyst Digital Transformation Collaborate with Innovative 3Mers Around the World As a Senior Analyst Digital Transformation you will be a member of a team responsible for transformation and continuous improvement of business processes and technology utilization across the global treasury operation. The Impact You’ll Make in...


  • CRI - Heredia, Costa Rica Equifax A tiempo completo

    The Business Transformation Engineer is a key driver of strategic change at Equifax, moving beyond simple process fixes to design and implement truly transformative, technology-driven solutions. This role is responsible for executing root cause analysis for complex business problems and designing entirely new processes that leverage cutting-edge technologies...