Cybersecurity Technical Writer

hace 5 meses


San José, Costa Rica Teramind A tiempo completo

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform.

Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used Teramind to mitigate insider threats and protect their sensitive company data with the most robust, enterprise-grade software on the market.

As a global team, Teramind embraces an inclusive and flexible work environment and team culture. We win together, learn from each other and respect each other while delivering best-in-class security solutions.

**About the role**
As a Technical Writer at Teramind, you will play a pivotal role in translating very specific technical concepts into clear and engaging content. Your deep understanding of technology, cybersecurity, architecture, databases, and storage will be essential to produce high-quality material for both technical and non-technical audiences.

**Requirements**:

- Experience as a Technical Writer or in a similar role, backed by a **strong portfolio **that proves you can make complicated technical topics easy to understand
- Excellent written and spoken English skills to explain complex ideas simply
- **Extensive expertise in technology, architecture, databases, storage, cybersecurity, and other technical areas**:

- Able to work well on your own and get things done, especially in a fast-paced setting
- Good at managing time and staying organized, handling multiple tasks and meeting deadlines
- SEO and optimizing content experience it is a plus

**Your day-to-day**
- Collaborate closely with our technical experts and cross-functional teams to deeply understand the technical aspects of our products
- **Unpack complex technical concepts into user-friendly guides, manuals, tutorials, and other forms of documentation**:

- Develop content that enlightens and captivates our target audience
- Organize and structure documentation to optimize user comprehension and accessibility
- Keep consistent and accurate terminology, style, and format across all documentation
- Stay tuned with industry trends, cutting-edge technologies, and best practices to enhance the quality of documentation
- Revise and elevate existing documentation to accurately reflect product updates and enhancements

**This is a remote job. Work from anywhere**
We’re a global, distributed team looking for the finest talent. We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.

**Benefits**
- At Teramind, we’re a collaborative, forward-thinking team where new ideas come to life, experience is valued and talent is incubated
- Competitive salary with a focus on a global market
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits Ongoing training and development opportunities

**About our recruitment process**

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story.

You can expect up to 4 interviews:

- Intro call (30 minutes)
- Assessment to be completed (2-3 days)
- Professional Interview (1 hour) Final interview (1 hour)

**All roles require reference and background checks**
- Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status._


  • Technical Writer

    hace 5 meses


    San José, Costa Rica LRN Corporation A tiempo completo

    **Position**: Technical Writer **Location**: Costa Rica **About LRN** Do you want to use your writing expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 3,000 companies...

  • Technical Writer II

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    About the Role:We are seeking a skilled Technical Writer II to join our team at Boston Scientific Corporation. As a Technical Writer II, you will be responsible for developing high-quality labeling content for our medical devices. This includes creating Instructions for Use (IFUs) and Product Information for Patients that are clear, concise, and compliant...


  • San José, San José, Costa Rica Teramind A tiempo completo

    About the RoleAs a Technical Writer at Teramind, you will play a pivotal role in creating high-quality documentation that translates complex technical concepts into engaging content for both technical and non-technical audiences.Key Responsibilities:Collaborate with technical experts to deeply understand the technical aspects of our productsDevelop...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Job Title: Associate Technical WriterSmartsheet is seeking an experienced Associate Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center, internal product documentation, and on-demand training catalog.Key Responsibilities:Immerse yourself in Smartsheet's product line and learn the technologies and features as...

  • Technical Writer

    hace 6 meses


    San José, Costa Rica Equifax A tiempo completo

    Would you like to join a team focused on producing high-quality technical documents for Equifax’ external customers and/or internal employees? As an _**_Equifax Technical Writer _**_, you will have the opportunity to work with a talented team to produce technical documentation across the organization. You may work with design/branding teams to create...


  • San José, San José, Costa Rica World Vision International A tiempo completo

    Cybersecurity Technical DirectorWorld Vision International is seeking a highly skilled Cybersecurity Technical Director to join our team. The successful candidate will be responsible for overseeing the planning, execution, and management of multi-faceted projects related to compliance, control assurance, risk management, security, and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a skilled Data Compliance Writer to join our team in Costa Rica. As a Data Compliance Writer, you will play a crucial role in creating clear and concise documentation about technical systems, communicating with stakeholders to clarify system requirements, and responding to stakeholder questions and troubleshooting issues.


  • San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is seeking an experienced Associate Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center, internal product documentation, and on-demand training catalog. In this role, you’ll work cross-functionally with the Product, Engineering, Marketing, and Field Operations teams to understand and write...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Summary**A highly skilled technical writer is sought after to join our team at Experian. As a Documentation Specialist II, you will be responsible for creating and maintaining accurate, clear, and concise documentation for our data development team.**Key Responsibilities:**Develop and update various technical documents, including operating procedures,...


  • San José, Costa Rica Expeditors A tiempo completo

    Job Description Carry out the process of preparing and transmitting import declarations by applying customs rules and procedures such as Valuation, Tariff Classification, and Origin. Have the knowledge to provide technical advice on Valuation, Tariff Classification, and Origin. Manage technical tariff criteria. Qualifications Knowledge ...


  • San José, Costa Rica Emerson A tiempo completo

    **Duties and Responsibilities** products, solutions and compliance. The major responsibilities of the Cybersecurity Engineer I include providing technical support of Emerson PWS cybersecurity solutions to customers and internal Emerson PWS engineers; as well as, effectively diagnosing and resolving Ovation product related issues, as necessary. Therefore,...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Customer Success Through Technical ExpertiseWe're seeking a highly skilled Cybersecurity Technical Support Engineer to join our Microsoft Purview Compliance team. As a key member of our team, you'll own, troubleshoot, and solve complex customer technical issues related to our cloud-based solutions.Responsibilities:Response and Resolution: Review complex...


  • San José, Costa Rica Expeditors A tiempo completo

    Job DescriptionCarry out the process of preparing and transmitting import declarations by applying customs rules and procedures such as Valuation, Tariff Classification, and Origin.Have the knowledge to provide technical advice on Valuation, Tariff Classification, and Origin.Manage technical tariff criteria.QualificationsKnowledgeApplication, interpretation,...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Role SummaryThis position is part of the Microsoft Customer Experience & Success (CE&S) organization, responsible for delivering a seamless customer experience.As a Cybersecurity Technical Support Engineer, you will own, troubleshoot and solve customer technical issues related to Microsoft Defender for Office.This role involves:Reviewing complex issues,...

  • Senior Content Writer

    hace 5 meses


    San José, Costa Rica REGEX SEO A tiempo completo

    **We're not just another agency, and we're searching for someone who is looking for a job as unique as we are.**: We’re on the hunt for a Senior Content Writer & Editor. This spacefaring role encompasses the art of **editing**, **crafting content** from the stars, leading training voyages, and piloting **process improvements**. You'll be the cosmic...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About This RoleWe are seeking a highly skilled Cybersecurity Technical Support Engineer to join our team in the Security, Compliance, Identity and Management (SCIM) organization. As a key member of our team, you will be responsible for owning, troubleshooting and solving customer technical issues related to Microsoft Purview Compliance.This role offers an...

  • Cybersecurity Specialist

    hace 1 semana


    San José, San José, Costa Rica Emerson A tiempo completo

    About the RoleWe are seeking a skilled Cybersecurity Specialist to join our team at Emerson. This is an exciting opportunity for a talented individual to leverage their technical expertise and problem-solving skills in a dynamic environment.Key ResponsibilitiesProvide technical support for Emerson's PWS and Ovation software & hardware products.Foster a...

  • Cybersecurity Specialist

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    **Job Summary** Sysco Costa Rica is seeking a skilled Cybersecurity Technical Team Lead to join our team. As a key member of our cybersecurity team, you will be responsible for ensuring the security and integrity of our systems and data.**Key Responsibilities**Identify and assess potential security threats, and develop strategies to mitigate them.Work...

  • Cybersecurity Specialist

    hace 2 semanas


    San José, San José, Costa Rica Crg Solutions A tiempo completo

    **Job Requirements**For this role at Crg Solutions, we are looking for an experienced Cybersecurity Engineer who is fluent in English and has a strong background in Linux, UNIX, and Windows security features and system administration.Key qualifications include 1-3 years of experience as a Security Engineer, intermediate to advanced scripting in Linux and/or...


  • San José, San José, Costa Rica Sentinelone A tiempo completo

    Cybersecurity Leadership Opportunity at SentineloneWe are shaping the future of cybersecurity with our cutting-edge XDR platform. This innovative solution detects, prevents, and responds to threats in real-time. Our team is built on core values of trust, accountability, and ingenuity. We seek an experienced leader to oversee a group of Technical Account...