Cybersecurity Technical Writer

hace 2 semanas


San José, Costa Rica Teramind A tiempo completo

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform.

Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used Teramind to mitigate insider threats and protect their sensitive company data with the most robust, enterprise-grade software on the market.

As a global team, Teramind embraces an inclusive and flexible work environment and team culture. We win together, learn from each other and respect each other while delivering best-in-class security solutions.

**About the role**
As a Technical Writer at Teramind, you will play a pivotal role in translating very specific technical concepts into clear and engaging content. Your deep understanding of technology, cybersecurity, architecture, databases, and storage will be essential to produce high-quality material for both technical and non-technical audiences.

**Requirements**:

- Experience as a Technical Writer or in a similar role, backed by a **strong portfolio **that proves you can make complicated technical topics easy to understand
- Excellent written and spoken English skills to explain complex ideas simply
- **Extensive expertise in technology, architecture, databases, storage, cybersecurity, and other technical areas**:

- Able to work well on your own and get things done, especially in a fast-paced setting
- Good at managing time and staying organized, handling multiple tasks and meeting deadlines
- SEO and optimizing content experience it is a plus

**Your day-to-day**
- Collaborate closely with our technical experts and cross-functional teams to deeply understand the technical aspects of our products
- **Unpack complex technical concepts into user-friendly guides, manuals, tutorials, and other forms of documentation**:

- Develop content that enlightens and captivates our target audience
- Organize and structure documentation to optimize user comprehension and accessibility
- Keep consistent and accurate terminology, style, and format across all documentation
- Stay tuned with industry trends, cutting-edge technologies, and best practices to enhance the quality of documentation
- Revise and elevate existing documentation to accurately reflect product updates and enhancements

**This is a remote job. Work from anywhere**
We’re a global, distributed team looking for the finest talent. We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.

**Benefits**
- At Teramind, we’re a collaborative, forward-thinking team where new ideas come to life, experience is valued and talent is incubated
- Competitive salary with a focus on a global market
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits Ongoing training and development opportunities

**About our recruitment process**

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story.

You can expect up to 4 interviews:

- Intro call (30 minutes)
- Assessment to be completed (2-3 days)
- Professional Interview (1 hour) Final interview (1 hour)

**All roles require reference and background checks**
- Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status._



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