Sme/trainer, Knowledge Manager

Job Summary: The Trainer will report to the COE Operation Manager and will be responsible for the new hire training, preparation and evaluation. Day to day training of employees including the teaching of any upgrades or revisions to processes and programs. The Trainer is also responsible for the account general communication (communication officer). All new...

Job Summary: The Trainer will report to the Training and Quality Supervisor and will be responsible for the new hire training, preparation and evaluation. Day to day training of employees including the teaching of any upgrades or revisions to processes and programs. The Trainer is also responsible for the account general communication (communication...

**Training Support (SME) BMA** **OVERVIEW**: Training support task was created to ensure, and support given to New Hires to improve the learning curve and develop support and coaching material to help people improve and stabilize individual al team metrics. All associates must be clear that this is not a promotion but is considered this task; all DAs...

Job Summary: We’re looking to expand our existing training team by incorporating a new experienced trainer into our Center of Excellence! The trainer will be responsible for creating, coordinating and delivering training to new hires & existing employees, as well as partnering with the current trainers for methodology standardization and continuous...

Job Summary: We’re looking to expand our existing training team by incorporating a new experienced trainer into our Center of Excellence! The trainer will be responsible for creating, coordinating and delivering training to new hires & existing employees, as well as partnering with the current trainers for methodology standardization and continuous...

A Training Specialist is effectively responsible for learning & becoming proficient in assigned processes. This person will not only deliver training as needed but also will be in charge of assessing knowledge among the trainees and communicating results on a regular basis to all the parties involved. A trainer will be responsible for overseeing all...

Job Summary: The Service Desk Trainer will be responsible for the evaluation, creation and preparation of all training needs such as New Hire Training, Refresh sessions to improve employees’ performance, employee feedback, strategies, and analysis of training effectiveness. The Service Desk Trainer will also manage the account’s general communication,...

Job Summary: The SME should handle the team questions and should be second-level support for his/her peers and, associated with the team lead he-she will have active communication to properly address any escalations, providing information about incidents analysis and KPIs to the Service Desk Team Lead. The SDSME must build services relationship with peers...

Job Summary: POS SME is responsible for assisting POS SYSTEM admin with unresolved tickets and escalations, is also responsible for taking calls and tickets that require a certain level of expertise in order to resolve them properly and meeting the expected SLA’s. POS SME is also a key factor in the communication of system wide issues promptly to other...

**Responsibilities**: - Responsible for ServiceNow Service Mapping Activities and supports ServiceNow Discovery activities. - Understanding about CMDB discovery and their error resolution based on Service Mapping errors and issues - Enable ‘ITOM Visibility Plugin’ to populate the Certificate Inventory Management Application in ServiceNow - Initial...

Job Summary: The Service Desk Trainer/QA will be responsible for the 2 main areas of the Center of Excellence, quality Assurance and the Training Process. This person will be responsible for the evaluation, creation, and preparation of all training needs such as New Hire Training, Refresh sessions to improve employees’ performance, employee feedback,...

Conduct and arrange on-the-job training for new hires and current employees in Operational Areas; including procedures, processes, product, and client training, and maintain up-to-date manuals, scripts, and other job aid documents. _ **What you’ll do**: - Provide general instructional training in a classroom or virtual setting on processes and products...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

Requisites: - Experience as a ServiceNow Service Mapping / Discovery SME - Good knowledge of Discovery, MID Server Architecture, Probes, Sensors, Patterns and Identifiers - Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for inventory. - Add/update/remove Discovery credentials, Discovery ranges and schedules. - Should be able to...

**Knowledge Management Specialist**: The Regional Knowledge Manager role is to identify, collect, synthesize, organize and manage organizational knowledge in support of all business units. This includes accumulating, understanding and leveraging knowledge about the business activity in behalf of the organization, its clients, its employees and partners. The...

Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR AN ORDER TO CASH SME (SUBJECT MATTER EXPERT)** **SENIORITY LEVEL**:Non-managerial **FUNCTION**:...

Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...