Servicenow Sme Híbrido

Requisitos: - Experience as a ServiceNow Service Mapping / Discovery SME - Good knowledge of Discovery, MID Server Architecture, Probes, Sensors, Patterns and Identifiers - Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for inventory. - Add/update/remove Discovery credentials, Discovery ranges and schedules. - Should be able to...

**Responsibilities**: - Responsible for ServiceNow Service Mapping Activities and supports ServiceNow Discovery activities. - Understanding about CMDB discovery and their error resolution based on Service Mapping errors and issues - Enable ‘ITOM Visibility Plugin’ to populate the Certificate Inventory Management Application in ServiceNow - Initial...

**Responsibilities**:- Responsible for ServiceNow Service Mapping Activities and supports ServiceNow Discovery activities.- Understanding about CMDB discovery and their error resolution based on Service Mapping errors and issues- Enable 'ITOM Visibility Plugin' to populate the Certificate Inventory Management Application in ServiceNow- Initial Set-Up of...

**Responsibilities**: Responsible for ServiceNow Service Mapping Activities and supports ServiceNow Discovery activities.Understanding about CMDB discovery and their error resolution based on Service Mapping errors and issues Enable 'ITOM Visibility Plugin' to populate the Certificate Inventory Management Application in ServiceNow Initial Set-Up of system...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

Job Description The Global Queue Manager (GQM) is instrumental in providing our customers with an  elevated experience by ensuring we are serving our customers' needs.This individual  contributor role is responsible for operational oversight of a Subject Matter Expert (SME)  Team's high-priority cases during a Region's shift control hours, acting as the...

Job Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for...

Job Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for...

Job Summary: The SME should handle the team questions and should be second-level support for his/her peers and, associated with the team lead he-she will have active communication to properly address any escalations, providing information about incidents analysis and KPIs to the Service Desk Team Lead. The SDSME must build services relationship with peers...

Job Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for...

Job Summary:The SME should handle the team questions and should be second-level support for his/her peers and, associated with the team lead he-she will have active communication to properly address any escalations, providing information about incidents analysis and KPIs to the Service Desk Team Lead.The SDSME must build services relationship with peers and...

Job Description Team & Role As a WMS Regional Resource Coordinator , you will play a key role in supporting our Workforce Mobilization Services (WMS) vertical within our Global Incubation Hub, which is vital for resourcing needs across Customer Service and Support (CSS).The WMS team manages the contingent worker budget for CSS Delivery and focuses on three...

**Responsibilities**: - Oversees medium size/moderately complex IT projects. - Develops detailed IT work plans, schedules; project estimates, resource plans and status reports. - Interfaces with project staff and clients regarding status of projects. - Identifies/implements process improvements. - Conducts in-depth evaluation of business processes, system...

**Responsibilities**: - Oversees medium size/moderately complex IT projects. - Experience in testing operations - Develops detailed IT work plans, schedules; project estimates, resource plans and status reports. - Interfaces with project staff and clients regarding status of projects. - Identifies/implements process improvements. - Conducts in-depth...