Floor Plan Service Specialist Tier 1

**Create A Better Place For Everyone**: OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a...

Create A Better Place For Everyone:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...

We seek a dedicated Tier 1 Support Technician who delivers exceptional support experience. As a vital team member, you'll possess creativity, self-drive, problem-solving prowess, customer empathy, and an acute attention to detail. **Key Responsibilities**: - Provide essential support to voice and data customers, ensuring prompt and effective service...

As a VoIP Tier 1 Support Specialist, you will be responsible for providing technical assistance and support to customers using Voice over Internet Protocol (VoIP) systems. You will primarily handle incoming inquiries and troubleshoot issues related to VoIP services, ensuring timely resolution and excellent customer satisfaction. Your role will involve...

SchoolMint is a parent-school interactions platform helping schools and parents save a lot of money and time by bringing all the manual processes like enrollment, payments, communication and all other interactions to mobile and web. We are looking for a Tech Support Specialist who will provide support to customers in English and Spanish, with a focus on...

We seek a dedicated Tier 1 Support Technician who delivers exceptional support experience. As a vital team member, you'll possess creativity, self-drive, problem-solving prowess, customer empathy, and an acute attention to detail. **Key Responsibilities**: - Escalate unresolved calls to the appropriate internal teams or third-party vendors and follow up to...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world’s top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

Job specifics/responsibilities: Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team; During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident Coordinator teams...

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to managing cases, answering phone calls & live chats.Additionally, the Ops Support Specialist 5 supports Employees navigating through direct access options available: Service Now, Help Center, Citi For You, Workday etc....

Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup. - Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket. - Creates a positive customer support experience through handling concerns in a...

**In further detail**: - Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup. - Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket. - Creates a positive customer support experience through...

OfficeSpace Software is the workplace management platform enabling the future of work, with software that helps teams plan, connect, and perform in the hybrid workplace. 1,000 of the world's top organizations use OfficeSpace to get the most out of their space and connect the people in it, with intuitive space planning, desk and room booking, employee...

Uptalent.io, a global talent platform that connects top-tier professionals from Latin America with leading companies worldwide, is seeking a High-End Hotel Interior Design Specialist to join their team. As a High-End Hotel Interior Design Specialist at Uptalent.io, you will have the opportunity to work with prestigious hotels and resorts, creating...

**Role: Application Test Specialist (Tier 2)** **Location: 100% Remote - Can sit in Brazil, Costa Rica, El Salvador, or Peru** **Must-haves** - 3+ years of tier 2/desktop support for Windows operating systems - Strong documentation and communication skills - Ability to review test cases and document the error occurrences - Strong internet access and...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

Uptalent.io is seeking a highly skilled Civil Engineers with 10 years of experience as a Programs Control Specialist. As a global platform that provides top tier talent from Latam to the most exciting companies in the world, Uptalent.io is committed to providing exceptional service to their clients. The successful candidate will bring a combination of...

Job Description Primary Responsibilities: Managing all daily operational activity, such as but not limited to: Personnel performance, evaluations, priorities, training, certifications, scheduling, retention, and new hires.Complete, and periodically maintain, proper departmental documention, such as but not limited to:troubleshooting...

Role: Application Test Specialist (Tier 2)Location: 100% Remote - Can sit in Brazil, Costa Rica, El Salvador, or PeruMust-haves 3+ years of tier 2/desktop support for Windows operating systems Strong documentation and communication skills Ability to review test cases and document the error occurrences Strong internet access and ability to work fully...

**Responsible for** Supporting the effective operation of Authorized Service Centers by monitoring and analyzing data. - Collaborates with/Key Customers include: - ASC - Sales & Marketing - Finance - Service & Support - Customers - Reports to: - Mgr., Service & Support. **Minimum Experience Requirements**: - B - Requires some specialist or admin experience...

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small,...