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Invoicing Specialist

hace 4 meses

San José, Costa Rica TreviPay A tiempo completo

At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

We are looking for a motivated Invoicing Specialist I for our TreviPay Invoicing Team. This position will submit invoices into multiple billing systems for business customers with invoice exceptions and special handling needs. The Invoicing Specialist I must be detail-oriented and efficient, capable of hitting individual and team Key Performance Indicators (KPI’s) and willing to work with other team members on finding solutions for TreviPay and our clients, customers, and merchants.

Job Responsibilities and Duties
- Prepare and submit invoices into multiple customer portals
- Respond to customer/client inquiries in an accurate and timely manner
- Administer orders, invoices, billings, payments, and requests in an organized and timely manner
- Adhere to Standard Operating Procedures
- Escalate urgent matters to the appropriate channels as needed
- Enter/upload data from source documents into prescribed computer database, files, and forms
- Respond to requests for information and access relevant files internally
- Comply with data integrity and security policies
- Update customer information and data in computer systems regularly
- Manage client and customer relationships by providing top level support
- Other duties as assigned based on business needs
- Ability to multi-task and make routine decisions
- Ability to work quickly and accurately while maintaining a 1% or less error rate
- Ability to meet deadlines
- Positive attendance, dependability, and reliability
- Proven ability to assess, prioritize and balance daily workload
- Ability to operate office equipment such as printers, fax machines, calculators, scanners, and shredder machine
- 10-key by touch (10,000+ ksph preferred)

Why you will love working at TreviPay
- Competitive salary
- Generous paid time off
- Company-Paid Medical, Dental, Disability and Life Insurance
- Casual environment and dress
- Employee referral program
- Professional, Innovative and highly collaborative team
- Remote work

At TreviPay we believe:

- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
- #LI-TG1_