Loyalty and Retention Specialist

A leading Digital Marketing Agency in Escazú is looking to hire a **Loyalty and Rewards Specialist** to join their team in Escazú, San José, Costa Rica. The **Loyalty and Rewards Specialist** role exists to enhance and implement campaigns covering new clients, first time depositors, inactive players. Working within the Digital Marketing agency to create...

* * A leading Digital Marketing Agency in Escazú is looking to hire a Loyalty and Rewards Specialist to join their team in Escazú, San José, Costa Rica. The Loyalty and Rewards Specialist role exists to enhance and implement campaigns covering new clients, first time depositors, inactive players and incentive active. Working within the Digital Marketing...

**A leading Digital Marketing Agency in Escazú is looking to hire a Loyalty and Rewards Specialist to join their team in Escazú, San José, Costa Rica.The Loyalty and Rewards Specialist role exists to enhance and implement campaigns covering new clients, first time depositors, inactive players and incentive active.Working within the Digital Marketing...

Resumen: **¿Cuál es el rol?** Será responsable de la definición y ejecución de la estrategia de Fidelización, Renovación y Retención de todos los segmentos de clientes de la compañía, liderando la gestión completa del ciclo de vida de los clientes de todos los productos que comercializamos. Responsable de la gestión e indicadores de Bajas y...

Resumen:**¿Cuál es el rol?**Será responsable de la definición y ejecución de la estrategia de Fidelización, Renovación y Retención de todos los segmentos de clientes de la compañía, liderando la gestión completa del ciclo de vida de los clientes de todos los productos que comercializamos.Responsable de la gestión e indicadores de Bajas y Churn...

**Responsibilities**:**1.**Customer retention:- Assist customers with account-related questions, troubleshooting, and problem resolution.- Provide personalized support to ensure customer satisfaction, loyalty, and retention.**2.**Upselling:- Identify opportunities to upsell products and services to existing customers.- Educate customers on additional...

Job SummaryWe are seeking a skilled Retention Solutions Specialist to join our team at Varsity Tutors. As a key member of our customer support team, you will be responsible for managing high-level customer escalations and ensuring a positive experience for our clients.About the Role:Conduct and effectively manage high-volume inbound phone calls to support...

Role OverviewThe Director of Customer Retention is responsible for leading a team of experienced professionals to drive revenue retention and growth across business lines in the Americas. Through collaboration with internal partners, this leader will help coach the team to develop specialist knowledge and deliver high-quality interactions within their area...

ResponsibilitiesAs a Fullstack Java Expert, you will participate in all phases of Agile methodology, including planning, grooming, and coding sprint items. You will also gain knowledge and control of our loyalty platform integration points, such as live APIs, batch processing, and queue-based processing.You will work closely with product owners and team...

**Overview**: Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile...

**Are you looking to work for a company where you can make an impact in your life as well as the lives of others?Are you looking for an opportunity to work for a rapidly growing company with room for advancement?At Support Services Group Costa Rica, 95% of leadership are hired from within.Working here, you'll have a job that is both rewarding and...

**Job Description**As a Client Retention Professional at LSEG, you will play a vital role in ensuring the long-term success of our clients.**Responsibilities**Adoption / usage of solutions: Work closely with clients to ensure they understand and utilise our products and services effectively.Customer satisfaction: Foster strong relationships with clients to...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

**Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Costa Rica to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile learning...

**About the Role**:Varsity Tutors is seeking a Senior Client Retention Advisor to join our team in Costa Rica. As a key member of our customer retention team, you will be responsible for managing high-level customer escalations and driving customer engagement through efficient and empathetic issue resolution.**Responsibilities:**Conduct and effectively...

**About Webhelp**At Webhelp, we are dedicated to providing exceptional customer experiences that drive business growth and loyalty.As a Workforce Management Planning and Scheduling Specialist, you will play a critical role in ensuring the efficient operational planning and execution of our business.**Key Responsibilities:**Analyze staffing trends and...

**Agent Support Specialist - **Santa Ana/Costa Rica**Are you customer-centric, and want to be part of a team that delivers exceptional agent support?How about unleashing your skills in a global FinTech that is committed to moving money for better?Join Western Union as Agent Support Specialist.**Motivated by our values: purpose driven, globally minded, and...

Job DescriptionWe are seeking a highly skilled Customer Retention Expert to join our team at Varsity Tutors. As a key member of our customer support team, you will be responsible for managing high-level customer escalations and ensuring a positive experience for our clients.About the Role:Conduct and effectively manage high-volume inbound phone calls to...

**the position** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...