Facility Management Team Leader

hace 7 días


Heredia, Costa Rica DHL A tiempo completo

Connecting People. Improving Lives. It's what we do everyday at DHL. In over 220 countries and territories worldwide and driven by the power of more than 490,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. We're offering a Facility Management Team Leader in Heredia, Costa Rica and we look forward to hearing from you

**Job Purpose**

Coordinate implementation of facilities management services and processes to ensure most suitable working environment is attained for employees and their activities and ensure general upkeep and maintenance of buildings so that they meet health and safety standards and legal requirements while managing the budgets and keeping records of all payments

**Key Tasks**
- Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders
- Setting goals and objectives for team members for achievement of operational results
- Problems faced may be difficult and may be complex
- Coordinate implementation of facilities management services and processes to ensure most suitable working environment is attained for employees and their activities and ensure general upkeep and maintenance of buildings so that they meet health and safety standards and legal requirements while managing the budgets and keeping records of all payments
- Support implementation of facilities management plans and processes for essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling
- Support implementation of appropriate plans for best allocation and utilization of space and resources for new buildings, or re-organizing of current premises
- Provide input to prepare documents to put out tenders for contractors
- Coordinate and ensure the work of contractors
- Explore the availability and suitability of options for new premises
- Execute research to ensure minimum disruption to core activities
- Monitor day to day work progress as agreed by staff or contractors has been completed satisfactorily and lookout for any deficiencies
- Support implementation of process improvement and performance management techniques to monitor achievement of agreed service levels
- Track project and advice on urgent issues and escalations
- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
- Build strong, trusting relationships with DPDHL managers
- Extensive contact with other specialist departments
- Cooperate with and coordinate 3rd parties e.g. external service providers
- Supervise professional level employees (typically entry or experienced level) and may also supervise some non professional employees

**Skills**

Contract Negotiation, Contract Management, Vendor Management, Landlords, Budgets, Maintenance Management, Property Management, Space Planning, Metrics, Building Services, Supervisory Skills, Problem Solving, DPDHL Business Knowledge, Business Processes, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, Resourcing

**Qualifications & Key Requirements**

**Education Level**: Bachelor’s Degree

**Experience Level**: More than 5 years


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