Sales Support
hace 6 meses
En DHL, las personas significan el mundo para nosotros. Por eso nuestro objetivo siempre ha sido atraer y retener a los mejores talentos de todo el mundo. Brindamos desafío y oportunidad para el desarrollo personal y profesional. Reconocemos la diferencia que traen a nuestro negocio y juntos compartimos el orgullo de construir uno de los líderes más grandes del mundo en logística y soluciones de cadena de suministro.
DHL está contratando un Sales Support para unirse a su equipo de Heredia, Costa Rica. En este puesto, usted estará a cargo de brindar soporte al departamento comercial en todo los relacionado a los procesos de ventas y servicio al cliente.
**Principales Responsabilidades**
- Soporte directo a vendedores
- Apoyo directo con cotizaciones a clientes
- Confección de formulario FDA para clientes
- Confección de Guías Aéreas
- Solicitud de aprobaciones para cuentas DG’s
- Reportes estructurados
- Reportes de resultados y de gestión de fundamentales de venta
- Apoyo con sistema GO
- Atención de consultas de clientes
- Apoyo directo a la Gerencia de Ventas
- Seguimiento al Dataquality Check report de oportunidades
- Servir de soporte mientras en vendedor esta en gestiones de ventas
- Apoyo en procesos de licitación (SICOP)
- Apoyo en el proceso de registro de proveedores
- Creación de usuarios y capacitación de sistemas de DHL
- Estudiante avanzado o Bachillerato Universitario en Administración, Ingeniería Industrial o carrera afín.
- Experiência:1 a 3 años en posiciones de ventas telefónicas, de productos o servicios.
- Experiência:1 a 3 años en posiciones que impliquen análisis de datos.
- Dominio del idioma inglés en al menos un 70% (escrito, oral).
- Manejo de paquete Microsoft office intermedio
- Excel - Nível intermedio
**HABILIDADES**:
- Orientado a resultados y cumplimiento de objetivos.
- Proactividad y Dinamismo.
- Planificación y organización.
- Trabajo en equipo
- Enfocado en servicio al cliente
- Analitico
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