Renewals Sales Support Specialist
hace 2 semanas
Company Description
**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
**Job Description**:
**Your Career**
We are looking for someone to join our team to support our Channel Renewals business. You will work closely with the Renewals team and our distributors in order to drive process improvements and operational efficiencies. The responsibilities for this role will include renewals data preparation and reporting to be used with our distributors and channel partners. You will be responsible for handling day-to-day sales operations issues and channel escalations related to renewals quoting and ordering. You will play a key role in streamlining processes and enabling channel execution to support the growth of our renewals business.
**Your Impact**
- Establish case management and SLAs on existing proactive and reactive quote requests
- Drive process improvement on channel quoting
- Monthly ATR visibility for distributors and top channel partners
- Drive operational efficiencies to optimize on time renewal rates
- QBR data preparation and reporting for distributors and top channel partners
- Monthly data preparation of key performance metrics for distribution renewals reviews
- Month-end and quarter-end deal prioritization and tracking of forecasted opportunities with distributors/channel partners
- Channel escalation point for day-to-day sales operations issues related to quoting and ordering
- Develop and maintain renewals quoting FAQ and process guide for distributors
- Provide pipeline/quote reports to support channel execution of renewal sales plays and campaigns
**Qualifications**:
**Your Experience**
- Strong time management and organizational skills
- Works well in a fast-paced, deadline driven environment
- Metric driven, results-oriented channel experience
- Related experience in quoting / order operations / sales environment
- Proven ability to drive process improvements
- Excellent verbal and written communication skills
- Bachelor's degree or equivalent military experience required
Additional Information
**Our Commitment**
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.
Learn more about Palo Alto Networks here and check out our fast facts.
All your information will be kept confidential according to EEO guidelines.
**Covid-19 Vaccination Information for Palo Alto Networks Jobs**
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
-
Renewals Sales Support Specialist
hace 5 días
Heredia, Costa Rica Palo Alto Networks A tiempo completoCompany Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...
-
Sr. Renewals Specialist
hace 1 día
Heredia, Costa Rica Databricks A tiempo completoWe are seeking a Sr. Renewals Specialist who will own and drive a portfolio of customer subscriptions to industry best in class retention rates. To be successful in this role, you need to be a highly motivated, customer-obsessed, sales-driven individual who has a passion for technology that provides significant value to our customers. You will have the...
-
Business Analyst Ii
hace 20 horas
Heredia, Costa Rica VMware A tiempo completo**Job Description**: **Business Analyst II - Opportunity to Quote Operations, WW Sales Management Support Renewals** **Why will you enjoy this new opportunity?** The Senior Business Analyst position at VMware will appeal to someone who thrives working in a fast-moving Renewal Sales environment at the forefront of opportunity forecasting, reporting, and...
-
Business Application Support Specialist V
hace 7 días
Heredia, Costa Rica SGF Global A tiempo completoAlternate Title: Senior Business Analyst You will be responsible for definition, implementation, and optimization of renewals sales processes. You will work with management and business teams to help identify significant process automation & optimization opportunities that will enable Our Company to establish next generation for running the renewals sales...
-
Sales Support Specialist
hace 7 meses
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...
-
Sales Support Specialist
hace 7 meses
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...
-
Sales Operations Specialist
hace 7 meses
Heredia, Costa Rica Object Technology Solution A tiempo completoOTSI (Object Technology Solutions, Inc) has an immediate opening for a Sales Operations Specialist SALES OPERATIONS SPECIALIST (HEREDIA) MAJOR RESPONSIBILITES: - Act as an integrated extension of the Embedded sales team to ensure world class internal and external client engagement, with the goal of creating “Customers for Life”. - Manage day-to-day...
-
Senior Sales Operations Support Specialist
hace 7 meses
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...
-
Senior Sales Operations Support Specialist
hace 7 meses
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...
-
Renewal Sales Manager
hace 7 meses
Heredia, Costa Rica TTEC Digital A tiempo completoAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital is looking for a Renewal Sales Manager to join our Client Success Management team. This is a remote, Costa Rica...
-
Sales Operations Specialist
hace 6 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Sales Operations Specialist
hace 7 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Analyst Iii
hace 20 horas
Heredia, Costa Rica SGF Global A tiempo completoJob Title - SFDC Ops - Salesforce System Admin/Support Specialist MUST: experience in salesforce giving support or they could be salesforce admins who have no experience. Contract is for 3 months but is renewed every quarter. The Elevator Pitch: Why will you enjoy this new opportunity? You will learn a lot by working with top-industry and extremely...
-
Sales Operations Specialist
hace 7 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Sales Support Specialist
hace 7 meses
Heredia, Costa Rica Experian A tiempo completoCompany Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...
-
Sales Support Specialist
hace 3 días
Heredia, Costa Rica Experian A tiempo completoCompany Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...
-
Sales Support
hace 7 meses
Heredia, Costa Rica DHL A tiempo completoEn DHL, las personas significan el mundo para nosotros. Por eso nuestro objetivo siempre ha sido atraer y retener a los mejores talentos de todo el mundo. Brindamos desafío y oportunidad para el desarrollo personal y profesional. Reconocemos la diferencia que traen a nuestro negocio y juntos compartimos el orgullo de construir uno de los líderes más...
-
Sales Operations Support Associate
hace 3 días
Heredia, Costa Rica Bayer A tiempo completo**Sales Operations Support Associate** When you show proactivity and ambition, we’ll harness it through a variety of opportunities and challenges in the diverse areas of our business - all with a strong and meaningful purpose. Where do you want to go? What do you want to do? How do you want to make a difference? The choice is yours, and we’ll help you...
-
Business Analyst I
hace 2 días
Heredia, Costa Rica SGF Global A tiempo completoBusiness Analyst I- Opportunity to Quote Operations, WW Sales Management Support Renewals Why will you enjoy this new opportunity? The Business Analyst position will appeal to someone who thrives working in a fast-moving Renewal Sales environment at the forefront of opportunity forecasting, reporting, and business analysis. Accelerate our transition to a...
-
Senior Associate Deal Operations Specialist
hace 7 meses
Heredia, Costa Rica Workday A tiempo completoYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...