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Payroll Operations Lead Analyst

hace 3 meses


San José, San José, Costa Rica Emerson A tiempo completo

In this Role, Your Responsibilities Will Be:

  • Liaison between HRIS Operations and Payroll Operations with Business Unit customers by interacting with HR, Finance, operations management, third party vendors, and employee customer population to understand their requirements and needs.
  • Provide direction, guidance and coaching to staff to ensure effective utilization of resources, achievement of objectives, and career development
  • Track and manage resolution of issues and risks critical to production and processes.
  • Manage the Payroll and Tax validation teams to ensure payroll tax processing and related activities comply with regulatory reporting requirements.
  • Develop, test, and implement remedies to fix production issues to meet changing business requirements.
  • Provide support for employee transfers across Emerson Business Units.
  • Organize and validate mass salary updates as requested by Business Units.
  • Promote an internal customer service orientation through development of customer service staff, effective policy development and administration, responsiveness to customer needs and appropriate communication.
  • Ensure accurate and timely payroll payments to employees on the payroll, which includes multiple countries and multiple pay frequencies.
  • Support of new payroll implementations through the management of the HCM configurations migration to the production environment in partnership with Digital HCM Project Team
  • Troubleshoot and resolve problems encountered and help design solutions and audit reports.
  • Serve as the secondary contact for HCM and thirdparty administration for all related issues surrounding payroll operations.
  • Manage daily activities for Payroll & Tax validation teams in ensuring timeliness completion of reporting and filings to business groups and agencies.
  • Maintain expertise in the software tools/integrations that are used to manage and maintain accurate data processing.
  • Assist Payroll Operations Manager in the recommending, monitoring, and keeping controls surrounding the HCM related functions as required by the Sarbanes-Oxley Act and/or the internal audit department.
  • Support to Payroll Operations Analyst for internal/external auditors to align resources and gather required documentation for audit validations.
  • Assist Payroll Operations manager with Year-End project plan and recurring task management
  • Monitor and regulate payroll tax updates for payroll system based on patching processes from Digital HCM Team
  • Ensure that the calculations of executive bonus checks and performance share payouts are completed timely and accurately.
  • Process balance adjustments for yearend reporting for cars, clubs, moving and relocations, incentive stock options, financial planning, tuition, gift certificates, etc.
  • Supports Payroll Operations Manager with tasks related to the project plan and execution of Year-End and Year-Begin activities, partnering with Digital HCM Services for successful processing of payments/taxes/reporting
  • Continually review departmental operating procedures to optimize efficiency and effectiveness.

Who You Are:

You readily action new challenges, without unnecessary planning. You see opportunities that benefit the customer. You build collaboration allowing others across the organization to achieve shared objectives.

For This Role, You Will Need:

  • Requires completion of a bachelor's degree in a Human Resources, Payroll, Finance, Business, or related field, or equivalent experience.
  • Minimum of five years of related work experience, preferably in a high volume, national payroll/finance environment to include an understanding of the employee lifecycle process.
  • Must be able to use Microsoft Excel, Microsoft Word and ten key by touch
  • Ability to work in a team environment with minimum supervision
  • Excellent communication skills, both verbal and written with multidisciplines from the clerical level to senior management
  • Ability to show promptness and urgency in recognizing priority of tasks
  • Ability and willingness to accept change
  • Ability to function effectively in a rapidpaced environment
  • Must be able to think logically and creatively to resolve problems and prevent them from reoccurring
  • Must be detailoriented and conscious of data confidentiality requirements
  • Ability to understand processes without every detail needing to be defined
  • Must be able to multitask

Our offer to you:


We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs), career growth focus and many more.

Commitment with Diversity and Equal Opportunity

At Emerson, we have seven Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness. Our