Workplace Operations Coordinator

hace 3 semanas


Santa Ana, Costa Rica JLL A tiempo completo
JLL supports the Whole You, personally and professionally.

Benefits to eligible employees, include:

Life, health and dental insurance for you.
Online platform with certified courses for professional development.


What this job involves Provide support to the Operations Manager, by being an expert on the building ́s operational and technical needs.

We are currently seeking a dynamic individual for the role of Workplace Operations Coordinator to join our team:

Location:
SAnta Ana, Costa Rica

Work schedule:
Monday to Friday, 8:00 am to 5:00 pm.

Work model:
On site

Contract Type:
Indefinite-term

What is your day to day?
Manage the office operations activities, including financial aspects, technical, maintenance, item description for purchases, supplier management and office assets.

Develop a work plan to ensure an excellence operation, with elaboration of performance metrics and problem resolutions (CPI / KPI) in a clear and objective manner.

Follow in a clear and objective way the risk procedures of the site, according to the local rules and policies of the client.

Develop maintenance and service providers according to the client's model.
Manage the facilities of the office, implementing contracts in the areas of cleaning, air conditioning, access control and maintenance.
Guarantee compliance with the forecast during the fiscal year.
Ensure the quarterly accuracy of + -2%.
Assist the Facilities team with the fulfillment of the objectives of the budget and financial control.
Achieve the savings goals set by the Facilities Manager.
Control Open Items entered in the SAP system.
Conduct inspections to ensure that the maitenance provider is complying with contractual obligations to the customer.
Identify customer benefit opportunities, in contractual terms, that provide savings to the budget.
Identify new opportunities for service improvements.
Be familiar with the operation and the scope defined in contract with the maitenance service provider.
Verify that the maitenance service provider complies with HS&E material standards and procedures.
Ensure that the Good Receipt of the invoice is created in the established period.
Elaborate periodic reports of the activities carried out in the maitenance service.
Conduct periodic audits of contractors.
Ensure that the standards of quality of care and customer service are met.
Monitor monthly the exit and entries of employees, updating the OVSM system.
Support the audits (CSA) to the team of requisitors.

Desired experience and technical skills
Fluent English
Minimum of 5 years of professional experience in the industrial area or operations management in Facilities

Technical knowledge in buildings and offices, in the areas of Civil Maintenance, Electrical, Hydraulics, Air Conditioning, Generators, Nobreaks, Work Safety and fleet management.

Strong interpersonal skills to manage suppliers and technical situations.
Strong communication skills (written, spoken, presentations).
Ability to manage multiple and complex office operations scenarios in a daily routine.
Ability to understand and interpret business contracts - ability to manage cost sheets.
Ability to solve ambiguous and complex situations.
Strong skills to work in engineering, technical and financial scenarios.
Computer skills (software and hardware).

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

  • Santa Ana, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Life, health and dental insurance for you. Online platform with certified courses for professional development. What this job involves Provide support to the Operations Manager, by being an expert on the building´s operational and technical needs. We...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Coordinator Product Operations at Western Union - Santa Ana, Costa Rica Looking to join a top-notch team within a global company that is crucial for ensuring accurate and timely financial transactions for agents, institutions, and Money Order users? Look no further than Western Union's Senior Coordinator Product Operations position. Join Western Union...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Coordinator, Operations - Santa Ana Costa Rica** Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a **Senior Coordinator, Operations.** **Western Union powers your pursuit.** **Role...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Coordinator Product Operations - Santa Ana, Costa Rica** Are you ready to join an advanced team in a global company that customers depend on to assure accurate, valid, and timely settlement, refund, remittance and billing transactions for agents, financial institutions, and Money Order users? Join Western Union as a Senior Coordinator Product...


  • Santa Ana, Costa Rica Convera A tiempo completo

    Compliance Operations Coordinator Ops KYCAs a Compliance Operations Coordinator at Convera based in our Costa Rica office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    Senior Coordinator Product Operations - Santa Ana, Costa Rica Are you ready to join an advanced team in a global company that customers depend on to assure accurate, valid, and timely settlement, refund, remittance and billing transactions for agents, financial institutions, and Money Order users? Join Western Union as a Senior Coordinator Product...


  • Santa Ana, Costa Rica Convera A tiempo completo

    Coordinator, Know Your Customer (KYC) OperationsAs a Coordinator at Convera based in our Lindora-Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to...


  • Santa Ana, Costa Rica JLL A tiempo completo

    About JLL We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent...


  • Santa Ana, Costa Rica Convera A tiempo completo

    Coordinator, Know Your Customer (KYC) Operations As a Coordinator at Convera based in our Lindora-Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to...


  • Santa Ana, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: - Life, health and dental insurance for you. - Online platform with certified courses for your professional development. - Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among others). - Assistance program for...


  • Santa Ana, Costa Rica JLL A tiempo completo

    **JLL supports the Whole You, personally and professionally.** **Benefits to eligible employees, include**: - Life, health and dental insurance for you. - Online platform with certified courses for professional development. **What this job involves **Provide support to the Operations Manager, by being an expert on the building´s operational and technical...


  • Santa Ana, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally.Benefits to eligible employees, include: Life, health and dental insurance for you. Online platform with certified courses for professional development.What this job involves Provide support to the Operations Manager, by being an expert on the building ́s operational and technical needs.We are...


  • Santa Ana, Costa Rica Hewlett Packard A tiempo completo

    Job Summary This role is responsible for executing strategic plans to improve and optimize business processes and capabilities. The role analyzes existing processes and collaborates with various departments to design new architectures and ensure seamless integration. The role monitors performance metrics, identifies opportunities for improvement, and ensures...

  • Regional Finance Analyst

    hace 3 semanas


    Santa Ana, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally.Benefits to eligible employees, include:Life, health and dental insurance for you.Online platform with certified courses for professional development.Meal vouchers.What this job involvesWe are currently seeking a dynamic individual for the role of Reginoal Finance Analyst to join our team:Location:...

  • IT Business Analysis

    hace 3 semanas


    Santa Ana, Costa Rica Hewlett Packard A tiempo completo

    HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. We are looking for visionaries, like...

  • Professional, Engineering

    hace 3 semanas


    Santa Ana, Costa Rica Ingram Micro A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doing! **Job Description**: Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64...

  • IT Business Analysis

    hace 3 semanas


    Santa Ana, Costa Rica Hewlett Packard A tiempo completo

    HP is the world's leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.We are looking for visionaries, like you,...

  • Professional, Engineering

    hace 3 semanas


    Santa Ana, Costa Rica Ingram Micro A tiempo completo

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description:Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with operations in 64 countries...

  • Analista de Compras

    hace 3 semanas


    Santa Ana, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Los beneficios para empleados seleccionados incluyen**: Seguro de vida, médico y dental de primera línea para el empleado. Plataforma online con cursos certificados para el desarrollo profesional. Lo que implica este trabajo Obtener ahorros como resultado de las licitaciones, la evaluación...

  • HR Advisor

    hace 3 semanas


    Santa Ana, Costa Rica CWT A tiempo completo

    HR Advisor G1)CWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient,...