Senior Coordinator, Operations

hace 1 semana

Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Coordinator, Operations
- Santa Ana Costa Rica**

Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a **Senior Coordinator, Operations.**

**Western Union powers your pursuit.**

**Role Responsibilities**:

- Responsible for supporting training system and questions with internal and external customers.
- Basic maintenance of LMS and its content.

**Role Requirements**:

- Proficiency in English
- Experience reporting in Excel and other database-driven is required.
- 6+ months of experience in training and learning field is an added advantage.
- Strong ability to operate in a fast-paced environment with a high-energy team supporting customers’ questions and needs.
- Strong organizational and planning skills.
- Stakeholder management.
- Strong record of evaluating situations quickly and act decisively.
- Adaptability and/or flexibility.
- A history of working in a fast-paced environment.
- Problem solving skills
- Communication skills

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-DJ1 #LI-Hybrid

Estimated Job Posting End Date:
05-07-2024

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