Tech Support

Our company:Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs.Our Software...

We're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...

Job Summary:The Jr. Linux/System administrators support their clients through the tickets and phone.Responsibilities: Working directly with our customers, provides timely responses and resolutions to Tier 1 customer support requests, ultimately resulting in high customer satisfaction. Performs diagnosis using documented procedures, troubleshooting techniques...

Responsibilities: Assist customers to analyze, diagnose, replicate and troubleshoot the reported issues to resolution. This individual will also be working with engineering, quality assurance and sales organization in the product and customer service delivery improvement process. Provide level 1 technical assistance in analyzing, diagnosing, replicating and...

We are currently seeking a Field Tech Senior Representative to join our team in Belen, Heredia, Costa Rica. IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role.This service is on-site and may include the following activities:a. Assembly of equipment (Rollout)b....

JOB SUMMARY:The position strives to achieve the successful implementation of strategic/transformational programs related to the Costa Rica Site, leading and leveraging processes, technologies, capabilities, and people. The position will have its reporting line to the Dir Pharm Tech in close coordination and collaboration with all functional departments.KEY...

We are currently seeking a Field Tech to join our team in Heredia, Costa RicaPosition's General Duties and Tasks: IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role.This service is on-site and may include the following activities:a. Assembly of equipment (Rollout)b....

Summary:What are the performance goals over the first 6 months you will work toward completing?You will work with a team of seasoned systems admins and network admins who will provide on the job training.Responsibilies include but are not limited to:Break-fix support of tickets filed by end users to assist with triage, troubleshooting and resolution of test...

Job SummaryResponsibilities Receive and process incidents submitted through the CBA Tech Café form. Follow up with respective users to notify them of next steps or resolution status, ensuring clear communication and user satisfaction. Troubleshoot technical issues reported by users and provide appropriate solutions. Maintain detailed documentation of...

Job title: Technical Support AgentWork Location: Hybrid - UltraPark I, La Aurora, Heredia.Experience: Customer Service experience.Education Qualification: High School Diploma. Technical knowledge.Roles and Responsibilities: Identify Customer issues Provide solutions by the proper troubleshooting steps. Provide courteous and professional customer service....

Job DescriptionPosition SummaryEnsure solution driven technical support by using troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software set up, and assistance with navigating around application menus.General...

Objective:To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an advanced level of complexity and answering inquiries via the phone or mail.Hard skills: 1 year experience in a technical position. B.A. in any Computerrelated field. PC...

Company DescriptionCompany Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience....

Objective:Hard skills: Proficient in 1 or more coding languages including, JavaScript, C#, PHP, Python (must). Work experience directly with customers debugging code. (must) Demonstrated ability to troubleshoot and triage complex, coderelated technical issues (must). Bachelor of Science degree in a Computer Science, Engineering, or related technical...

BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT Costa Rica is looking for a BILINGUAL PROCUREMENT SUPPORT - JUNIOR ANALYSTSENIORITY LEVEL:Non-ManagementFUNCTION: FinanceSALARY RANGE:...

Platform Support EngineerAs our Platform Support Engineer, you are not just joining a team; you are embarking on a journey where your curiosity and passion for technology will be ignited daily. You will have the unique opportunity to dissect and interact with a multitude of platforms - from our cutting-edge Learning Management System and its associated...

Company Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

Objective:To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an advanced level of complexity and answering inquiries via the phone or mail.Hard skills: PC hardware hands on experience. 23 years of experience working with Networks and PC...

Why KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...