Automotive Aftermarket Level 1 Tech Support Agent

Company Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Company DescriptionCompany Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience....

Company Description: Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Job DescriptionPosition SummaryEnsure solution driven technical support by using troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software set up, and assistance with navigating around application menus.General...

Job title: Technical Support AgentWork Location: Hybrid - UltraPark I, La Aurora, Heredia.Experience: Customer Service experience.Education Qualification: High School Diploma. Technical knowledge.Roles and Responsibilities: Identify Customer issues Provide solutions by the proper troubleshooting steps. Provide courteous and professional customer service....

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc.Additionally, the Ops Sup Analyst 1 processes inquiries employees and managers...

Company Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Company DescriptionMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients', best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our...

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and...

Responsibilities: Assist customers to analyze, diagnose, replicate and troubleshoot the reported issues to resolution. This individual will also be working with engineering, quality assurance and sales organization in the product and customer service delivery improvement process. Provide level 1 technical assistance in analyzing, diagnosing, replicating and...

Our company:Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs.Our Software...

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to managing cases, answering phone calls & live chats.Additionally, the Ops Support Specialist 5 supports Employees navigating through direct access options available: Service Now, Help Center, Citi For You, Workday etc....

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.Responsibilities: Perform Incident and Request Queue...

Desired Core Skills Professional Competencies Basic Service and English Knowledge. Customer Relationship – able to establish quick working relationships/empathy with customers. Communication – listening, ability to communicate clearly with customers, colleagues and managers. Problem Solving – understands and resolves basic problems. Team...

Role Title: SERVICE DESK AGENTPurpose: Providing a central point of contact for users, managing routine and non-routine incidents, problems, and requests, while offering first-line support.Requirements:High School Diploma or 2 years of experience in Customer Service or Tech SupportProficiency in a specific foreign languageKnowledge of various software and...

Desired Core SkillsProfessional Competencies Basic Service and English Knowledge. Customer Relationship – able to establish quick working relationships/empathy with customers. Communication – listening, ability to communicate clearly with customers, colleagues and managers. Problem Solving – understands and resolves basic problems. Team Working –...

Desired Core SkillsProfessional Competencies Basic Service and English Knowledge. Customer Relationship – able to establish quick working relationships/empathy with customers. Communication – listening, ability to communicate clearly with customers, colleagues and managers. Problem Solving – understands and resolves basic problems. Team Working –...

Job SummaryResponsibilities Receive and process incidents submitted through the CBA Tech Café form. Follow up with respective users to notify them of next steps or resolution status, ensuring clear communication and user satisfaction. Troubleshoot technical issues reported by users and provide appropriate solutions. Maintain detailed documentation of...

BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT Costa Rica IS LOOKING FOR A CONTACT CENTER / JUNIOR AGENTSENIORITY LEVEL:Entry LevelFUNCTION: FinanceSALARY RANGE:Competitive + Excellent...