Senior Manager Agile Program Management

hace 2 meses

San José, Costa Rica Publicis Sapient A tiempo completo
Job Description

As a Contract/Freelance Senior Manager Agile Program Management at Publicis Sapient, you will partner with clients undertaking major digital business or engineering transformation engagements. You will lead cross-functional, globally distributed teams in planning, estimation, and delivery, utilizing Agile methodologies to achieve client success. Your focus will be on delivering high-quality digital solutions and optimizing program management across multiple workstreams.

Your Impact:

  • Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations.
  • Lead teams to deliver customer experience and engineering solutions, driving measurable client business value.
  • Leverage Agile methodologies to ensure effective program management, identifying the best approaches, methods, processes, and tools for high-quality outcomes.
  • Drive lasting changes to clients’ ways of working by applying a consultative approach, defining and measuring customer value at each milestone.
  • Organize and lead ongoing planning sessions to identify key risks, issues, and dependencies, ensuring smooth execution across all workstreams.
  • Use insights and mitigation strategies to manage risks and optimize delivery within projects and programs.
  • Guide internal leaders and external senior stakeholders in Agile delivery methods, ceremonies, and protocols, ensuring alignment and timely results.
  • Manage engagement commercial metrics (e.g., client outcomes, burn rate, revenue, margins) to support account health and planning within the industry vertical.

Qualifications

Your Skills & Experience:

  • Proven ability to lead and coach teams using Agile methodologies such as Scrum, Kanban, and hybrid approaches.
  • Strong communication and collaboration skills across all organizational levels, ensuring smooth management of workstreams and outcomes.
  • Ability to earn trust and influence stakeholders without formal authority, guiding teams to desired outcomes.
  • Proficient in Atlassian Jira, Confluence, and Microsoft Office applications for effective program management.
  • Ability to manage multiple tasks simultaneously, prioritize effectively, and maintain project flow in a fast-paced environment.
  • Experience leading teams to implement digital technologies, including cloud platforms, customer experience platforms, DevOps, and AI/data platforms.
  • Experience in managing program-level financials and metrics, including margin, revenue, and burn rate.


Additional Information

Set Yourself Apart With:

  • Certification in Scrum, SAFe, or other Agile methodologies.
  • Experience in digital agencies or consultancies leading multi-disciplinary teams.

Contract Details: full-time contract, 40-hours per week. Please note: This is a long term contract role for a defined temporal term subject to possible extension or hire.  

Availability to Travel: This role requires availability to travel to the client’s offices in Monterrey, Mexico, primarily during the initial weeks of the assignment to conduct workshops and establish a strong client relationship. All travel expenses will be fully covered by the company.

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